Food & Beverage Assistant -Live In

Hand Picked Hotels; Tewkesbury; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Service charge

Company pension

28 days holiday

Meals on shift

Onsite parking

Wellbeing support

Staff discounts

Job summary

Hand Picked Hotels is seeking a knowledgeable and enthusiastic Food & Beverage Assistant at Buckland Manor. You will help deliver exceptional dining experiences, present and maintain dining areas, bars and service spaces to the highest standards, and work confidently with colleagues on the floor to uphold our renowned hospitality.

This full-time role (5 days out of 7, 40 hours) offers an hourly rate of £12.71 plus service charge and a comprehensive benefits package, including pension, holidays,

Qualifications

• Experience in restaurant and bar or food & beverage service.
• Ability to work as part of a team in a fast-paced hospitality environment.
• Passion for delivering high-quality guest service.

Responsibilities

• Maintain dining areas, bars and service spaces to the highest standards.
• Assist with food and beverage service and table settings.
• Support the smooth delivery of dining experiences and events.

Skills

Hospitality experience

Team player

Attention to detail

Customer service

Job description

Food & Beverage Assistant - Buckland Manor (Live in accommodation available!)

Location: Buckland, WR12 7LY

Salary: £12.71 per hour + service charge + excellent colleague benefits

Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Food & Beverage Assistant at Buckland Manor, part of Hand Picked Hotels.

Buckland Manor is renowned for creating exceptional guest experiences through outstanding service, attention to detail, and warm hospitality. Working here means becoming part of a dedicated team committed to excellence, helping to deliver memorable stays, special celebrations, and outstanding dining experiences in one of the Cotswolds' most beautiful country house hotels.

Set within 10 acres of beautifully maintained gardens in the picturesque Cotswold village of Buckland, Buckland Manor provides a stunning and tranquil working environment. From welcoming guests and delivering exceptional dining experiences to supporting special occasions and events, your contribution will play an important role in creating unforgettable moments for our guests.

If you're looking for a role where you'll be valued, supported, and part of a friendly and professional team in a charming luxury country house setting, Buckland Manor could be the perfect place for you.

What will the role involve?

As a Food & Beverage Assistant, you will help create an exceptional guest experience by ensuring our dining areas, bars, and service spaces are presented and maintained to the highest standards. With meticulous attention to detail, you will support the smooth delivery of food and drink service, ensure tables are beautifully set, service stations are fully stocked, and food and beverage offerings are presented with care and consistency. Your commitment to excellence will contribute to an unforgettable and memorable guest experience. A true team player, you will work confidently alongside colleagues on the floor, providing excellent service and helping to uphold our reputation for outstanding hospitality and quality service.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• An hourly rate of £12.71, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have previous restaurant and bar or food and beverage experience, with the confidence to work as part of a team and deliver exceptional service standards in a fast-paced, busy hospitality environment.

Who we are...

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 24 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the Green Tourism accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.