Food & Beverage Assistant

Aimbridge; West Bromwich; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading hospitality provider in West Bromwich is seeking a Food and Beverage Assistant. In this role, you will ensure a positive dining experience by greeting guests, taking orders, and serving food and drinks. Strong communication and attention to detail are necessary, along with the ability to work flexible shifts. The position offers industry-leading benefits and opportunities for professional development.

Benefits

Industry leading training and development

Hotel discounts and staff rates

Financial wellbeing support via Wagestream

Employee assistance programme

Uncapped incentives

Access to hotel gym facilities

Minimum of 30 days holiday

Starting salary above national minimum wage

Free staff parking

Qualifications

• Passionate about providing an exceptional guest experience.
• Strong communication skills and able to engage with guests professionally.
• Flexibility to work varying shifts, including nights and weekends.

Responsibilities

• Ensure guests have a positive dining experience.
• Greet guests, take orders, and serve food and drinks.
• Maintain a clean and organised dining area.

Skills

Customer service skills

Strong communication skills

Attention to detail

Team collaboration

Flexibility

Job description

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other.

What is in it for you?

As part of the Aimbridge team, you will have access to industry leading benefits that include

• Industry leading training and leadership development opportunities
• Hotel discounts portfolio wide – Staff rates and up to 50% discount on food & beverage and spa
• Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme
• Uncapped incentives to reward you for your contributions
• Access to hotel gym facilities
• Minimum of 30 days holiday
• Starting salary above national minimum wage
• Free staff parking

A day in the life of…

As Food and Beverage Assistant you’ll be responsible for ensuring that guests have a positive, first class dining experience. You’ll greet guests, take orders, serve food and drinks, and handle payments. You’ll be responsible for maintaining a clean and organised dining area, restocking supplies, and assisting with food preparation as needed whilst working agilely to support the rest of the wider business.. Excellent customer service skills and attention to detail are essential for this role and you'll always work with Aimbridge’s four pillars of Food and Beverage in mind: People, Product, Guest, Performance.

What do we need from you?

• Food and Beverage experience isn't essential for this role, but to be successful, you will be passionate about providing an exceptional guest experience and living through our brand standards
• You’ll have strong communication skills and the ability to engage with guests in a friendly and professional manner
• An ability to work well in a team and collaborate with other staff members to provide excellent service to guest, being agile in your ability to support colleagues across the hotel
• Attention to detail and ability to maintain a clean and organised dining area
• Flexibility to work varying shifts, including nights, weekends and holidays.

**Please note we will only be accepting applicants who are age 18 or above for this role**

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’

So, click apply today, we’d love to welcome you to our inclusive team shaping the future of hospitality.