Food & Beverage Assistant

TN United Kingdom; Stansted Mountfitchet; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a dynamic team at a renowned hospitality brand as a Food & Beverage Assistant. Your role will be pivotal in creating memorable experiences for guests from around the globe. With a focus on exceptional service, you will greet guests with a smile, take orders, and ensure the dining area is immaculate. Enjoy benefits like hotel discounts, flexible working opportunities, and a minimum of 30 days holiday. This is your chance to shine in a vibrant environment that values personality and hospitality flair.

Benefits

Hotel discounts

Wagestream

24/7 employee assistance programme

Minimum of 30 days holiday

Flexible working opportunities

Qualifications

• Passion for providing outstanding guest experiences.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet guests and take orders professionally.
• Ensure timely preparation and serving of food and beverages.
• Maintain cleanliness of the dining area.

Skills

Customer Service

Food & Beverage Knowledge

Team Collaboration

Upselling Skills

Job description

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Job Reference:

bc652eb4350e

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

Who are we?

Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We collaborate with major brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels of all sizes.

What is in it for you?

Joining the Aimbridge team grants access to benefits including:

• Hotel discounts across the portfolio – staff rates and up to 50% off on food, beverage, and spa services
• Wagestream – earn up to 40% of your pay as it's earned, with automatic savings options for financial wellbeing
• 24/7 access to our employee assistance programme
• Minimum of 30 days holiday
• Flexible working opportunities

A day in the life of…

As Food & Beverage Assistant, you will be the first point of contact for our guests. Your role involves welcoming guests from around the world with a friendly smile and delivering exceptional service. You will collaborate with your team to ensure smooth and efficient shifts, providing the best guest experience possible.

Job Responsibilities:

• Greet guests and take their orders professionally and courteously
• Ensure timely preparation and serving of food and beverages
• Upsell menu items to enhance guest experience
• Handle payments accurately via cash, card, or other methods
• Maintain cleanliness of the dining area, including tables, chairs, and floors
• Set up and clear tables for breakfast, lunch, and dinner services
• Serve guests in conference and event areas
• Assist with room service as needed
• Deliver excellent customer service consistently
• Follow health and safety regulations at all times
• Participate in training sessions and team meetings
• Perform other duties as assigned by the Food and Beverage Manager

Based at Hampton By Hilton London Stansted Airport, you will join a passionate team committed to excellence without overworking.

What do we need from you?

To succeed, you should be passionate about providing outstanding guest experiences and embody our brand standards.

At Aimbridge, personality is key—bring your vibrant personality and hospitality flair to the role.