Food & Beverage Assistant

Clayton Hotel Manchester City Centre; Manchester; On-site; GBP 20,000 - 25,000; Full time

Job summary

An established industry player is looking for a Food & Beverage Assistant to join their dynamic team. In this role, you will provide exceptional service to guests, ensuring a friendly and professional atmosphere. Your knowledge of food and wine will help enhance the guest experience, while your communication skills will be key in building rapport with regular patrons. This is an exciting opportunity to be part of a growing hotel group that values its employees and offers numerous training and development programs. If you have a passion for hospitality and a desire to grow within the industry, this position is perfect for you.

Qualifications

• Previous experience in a high volume/fast paced environment is preferred.
• Fluent English and excellent communication skills are required.

Responsibilities

• Provide friendly and efficient service to hotel guests.
• Ensure knowledge of food and wine for recommendations.
• Up-sell and maximize sales revenue whenever possible.

Skills

Customer Service

Food and Wine Knowledge

Communication Skills

Sales Skills

Fluency in English

Tools

Micros

Job description

Job Description

Food & Beverage Assistant – Clayton Hotel Manchester City Centre

We have a fantastic new vacancy for Food & Beverage Assistant in the excellent Clayton Hotel Manchester City Centre.

Objective of the Role

Reporting to the Junior Operations Manager, the F&B Assistant will provide a friendly and efficient service to the hotel guests.

Key Duties and Responsibilities

• Regular guests are known and greeted accordingly using their name.
• Ensure a good working knowledge of food and wine. Be able to make recommendations.
• Be friendly, courteous and professional at all times.
• Up-sell and maximise sales revenue whenever and wherever possible.

Requirements:

• Previous hotel experience in a 3/4 star hotel property is desired but not essential.
• Previous experience in a high volume/fast paced environment.
• Fluent English and excellent communication skills.
• Micros Experience would be preferable.

About our culture:

Dalata Hotel Group – Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK, it's more important than ever to have the right team alongside us. In the near future, we will be opening the doors of new hotels, creating many jobs and investing millions in the Irish and UK economy.

We lead through our Dalata values of “Our People, Our Fairness, Our Service and Our Individuality.” If you have the right attitude and energy, you will have great opportunities to progress within the group. Our company is a place where you can do great things – individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment, and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees.

Dalata Hotel Group Plc is an Equal Opportunities Employer.