Food & Beverage Assistant

The Midland Hotel; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Job summary

Join NYX Hotels as a Food & Beverage Assistant and bring your vibrant personality to our team! You’ll provide exceptional guest service, prepare delicious food and drinks, and share your city knowledge with guests. Enjoy perks like special hotel rates, recognition schemes, and ongoing training opportunities. Be part of a community that values your hard work and supports your growth in hospitality!

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to Company Pension Scheme

Ongoing job-related training

Qualifications

• Be a vibrant host for guests at the restaurant and bar.
• Serve and prepare delicious food and drinks.
• Share knowledge of the city with guests.

Responsibilities

• Ensure guests enjoy their experience with five-star service.
• Motivate and collaborate effectively with colleagues.
• Recommend the best local shops, clubs, and shows.

Skills

Multitasking

Guest Service

Collaboration

Job description

NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels UK&I portfolio.

As a Food & Beverage Assistant and City Lover at NYX Hotels, we want you to bring your fun and dynamic vibe to work with you every day. Whilst working in the F&B team, you will ensure our guests enjoy the city, whichever way they choose. You’ll think creatively to offer five star guest service and go above and beyond to ensure every guest’s experience is electrifying!

Some of the perks our City Lovers enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Food & Beverage Assistant, you will:

• Be yourself!
• Be a vibrant host for guests at the restaurant and bar, and welcome them to the whole world of NYX Hotels!
• Serve and prepare delicious food and drinks: our F&B offering is all about comfort with a touch of glamour here
• Motivate and collaborate effectively with your colleagues; and don’t be shy to share your knowledge with new starters in the team
• Have the ability to multitask; you’ll feel energised when mixing lots of drinks and taking different food orders
• Share your unmatched knowledge of the city with guests! You’re a City Lover, so you’ll be able to recommend the best shops, clubs and shows around

Why come join us?

We look after our City Lovers just as well as we look after our guests. Once you’re part of the NYX team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story

NYX Hotels are a new generation of hotels: reflecting the unique vibe of the city, each hotel stands out with a distinctive design concept by celebrating local art. NYX Hotels is part of the Leonardo Hotels brand, which operates over 50 hotels across the UK & Ireland. There are so many plans for major expansion over the next few years’; there’s never been a more exciting time to join us!