Food & Beverage Assistant

Focus Hotels Management Limited; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

Ein führendes Hotel sucht eine freundliche und engagierte Person, die unser Team im Restaurant unterstützt. In dieser spannenden Rolle sind Sie für den Service und das Wohlbefinden der Gäste verantwortlich und sorgen dafür, dass alle Abläufe reibungslos und effizient ablaufen. Sie werden in einem dynamischen Umfeld arbeiten, in dem Teamarbeit und hohe Servicequalität im Vordergrund stehen. Wenn Sie eine Leidenschaft für Gastfreundschaft haben und in einem unterstützenden Team arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Freundliche Persönlichkeit mit Engagement für hohen Kundenservice.
• Fähigkeit, unter Druck zu arbeiten und sich schnell anzupassen.

Responsibilities

• Verantwortung für den Service und das Wohlbefinden der Gäste.
• Unterstützung bei der Vorbereitung und dem Service im Restaurant.

Skills

Kundenservice

Teamarbeit

Stressbewältigung

Job description

Who are we
As part of the Hilton Worldwide brand we want to be the first choice for guests and team members alike. By joining the Hilton brand you will gain unparalleled access to an array of rich experiences, knowledge and opportunities that will prove valuable to your personal and professional growth. The DoubleTree by Hilton Bristol City Centre is one of the leading 4* city centre hotels 206 bedrooms and 12 conference rooms.

Role Responsibilities
You’ll be responsible for serving and ensuring the wellbeing of our guests within the Bar and Restaurant. You will complete all preparation and service of the Restaurant to the highest standards and in keeping with the specifications and systems set by the Restaurant Manager to keep our service consistent. You’ll ensure that we are compliant with Health & Safety and Food Hygiene by following any systems shown to you. You’ll assist with running food and the preparation of sufficient mise en place.

• To be responsible for the service and wellbeing of our guests.
• To assist in the set up and closedown of the Restaurant.
• Ensure all orders are taken accurately and items are received in a timely manner.
• To support the team in ensuring the efficient, and effective running of the service.
• Ensure that the preparation and presentation of each section is of a high standard, and is in line with the standards set.
• Serve guests to the highest standard whilst keeping the guests expectations at the forefront of your mind.
• To keep your mise en place levels up to the required level whilst rotating stock.
• Be mindful of waste, always seek help to utilise all stock and minimise waste.
• Report any faults or defects as you see them.
• Maintain a high standard of Restaurant and back of house cleanliness and hygiene practices.
• Ensure that you are correctly dressed in your uniform.
• Maintain a professional working relationship with all departments in the hotel.

Key Requirements

• A warm and friendly personality
• Commitment to delivering high levels of customer service
• Good teamwork skills - we want work to be fun for all of our employees
• Have a genuine interest in providing hospitality to our customers
• To be able to work well under pressure (Hospitality is very fast paced but don't worry you'll be supported from day one and you'll be just as quick at adapting to your new role)