Food and Beverage - Thunderbird Fried Chicken Supervisor - Q10

Parkdean Resorts UK Limited; Ferryside; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Programme

50% discount on holidays

30% team member discount on food and drinks

Discounts on local brands

Job summary

Parkdean Resorts UK Limited is seeking an energetic Thunderbird Fried Chicken Supervisor at Carmarthen Bay Holiday Village. In this role, you will lead daily operations, ensuring that our award-winning fried chicken meets brand standards while maintaining exceptional service.

As a brand ambassador, you will oversee shifts, manage stock and compliance, and build relationships with guests. This position requires experience in a commercial kitchen and a strong customer-focused attitude. Join us and benefit from various employee discounts and training opportunities.

Qualifications

• Experience working in a commercial kitchen with confidence preparing and cooking food independently.
• A customer-first mindset with a passion for delivering excellent service.
• Ability to thrive in a fast-paced, high-energy food & beverage environment.

Responsibilities

• Act as a Thunderbird brand ambassador and lead the team in delivering excellent service.
• Manage stock ordering and adhere to food hygiene standards.
• Handle guest feedback to ensure satisfaction.

Skills

Commercial kitchen experience

Customer-first mindset

High-energy food & beverage environment

Teamwork skills

Communication skills

Flexibility to work weekends

Job description

Food and Beverage - Thunderbird Fried Chicken Supervisor - Q10

Carmarthen Bay Holiday Village, Ferryside, Kidwelly SA17 5HQ, UK

Job Description

Bring bold flavour, great vibes, and standout service to life at Parkdean Resorts! We’re on the lookout for an energetic and confident Thunderbird Fried Chicken Supervisor to help lead the daily running of one of our high‑energy quick‑service restaurants. If you’re passionate about great food, love delivering exceptional guest experiences, and thrive in a fast‑paced environment, this is a fantastic opportunity to take your next step.

As a Thunderbird Fried Chicken Supervisor, you’ll play a key role in leading daily operations - from running Gold Standard shifts to overseeing food quality, service, and safety. You’ll be the go‑to responsible person on shift, using your initiative to keep everything running smoothly while delivering unforgettable experiences to every guest. You’ll help ensure our award‑winning fried chicken is cooked to perfection and presented exactly to Thunderbird’s iconic brand standards.

Responsibilities

• Act as a Thunderbird brand ambassador - bringing the brand’s culture, energy, and standards to life.
• Run high‑performing shifts, leading the team to consistently deliver Gold Standard service.
• Support the management team in maintaining operational excellence across the site.
• Represent the restaurant during food hygiene audits and ensure full safety compliance.
• Manage stock ordering, receiving, and usage to maximise profitability.
• Oversee cash handling, accurate payments, and end‑of‑shift reconciliations.
• Handle feedback, queries, and complaints in a way that ensures every guest leaves happy.
• Take orders, serve food, and build relationships with guests—turning first‑time visitors into loyal regulars.
• Lead the kitchen team in breading, frying, plating, and building some of the best fried chicken around.
• Maintain the highest levels of cleanliness throughout service and at close‑down.

Qualifications

• Experience working in a commercial kitchen with confidence preparing and cooking food independently.
• A customer‑first mindset with a passion for delivering excellent service.
• Ability to thrive in a fast‑paced, high‑energy food & beverage environment.
• Strong teamwork, communication skills, and the ability to lead by example.
• Flexibility to work evenings, weekends, and bank holidays.
• A guest‑focused attitude with the drive to maintain high standards at pace.

Benefits

• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support – because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at [e-mail].