Food and Beverage Technical Manager - Bourne Leisure Head Office

ZipRecruiter; England; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading holiday park operator in Hemel Hempstead is seeking a Food and Beverage Technical Manager. This hybrid role involves overseeing food safety, maintaining compliance, and collaborating with various teams to ensure quality standards. Candidates should have an HNC in Food or Bio Science and experience in technical roles within food manufacture or service. The position offers an attractive salary, bonuses, and benefits including holiday discounts and wellbeing support.

Benefits

Holiday allowance that rises with service

Annual bonus

Discounts on Haven and Warner Hotels holidays

Comprehensive wellbeing support

Qualifications

• Minimum HNC or equivalent in Food or Bio Science, strong knowledge of food law and quality systems.
• Experience in technical roles within manufacturing, retail, or foodservice.
• Skills in communication, numeracy, and attention to detail.

Responsibilities

• Manage compliance and quality standards in food safety.
• Oversee supplier performance and conduct audits.
• Investigate compliance breaches and resolve issues.

Skills

Excellent communication

Attention to detail

Ability to work under pressure

Proficient with Microsoft Office

Education

Minimum HNC in Food or Bio Science

Tools

Web-based specification systems

Job description

Overview

Food and Beverage Technical Manager – Hemel Hempstead (Hybrid - 3 days in office). Join Haven to safeguard food and drink safety, quality and integrity across our 38 holiday parks. Attractive annual salary plus bonus and benefits.

What you’ll be doing

• Maintain compliance and quality standards – Manage up-to-date product specifications, labelling accuracy, due diligence documents, and recipe approvals, working with suppliers to ensure safety, legality, and quality.
• Oversee supplier performance and audits – Conduct risk assessments, set audit strategies, coordinate third-party audits, and work with suppliers on action plans for continuous improvement.
• Investigate and resolve issues – Lead root cause analysis for compliance breaches, manage product quality incidents, support incident management, and drive positive resolutions to mitigate risks.
• Collaborate across the business – Partner with procurement, food development, marketing, health & safety, operations, and training teams to embed standards and share best practice.
• Stay ahead of change – Monitor and implement new legislation, maintain policies and procedures, produce reports, and provide technical guidance to support strategic decisions.

What we’d like you to bring

• Education & Knowledge – Minimum HNC (or equivalent) in Food or Bio Science, with strong knowledge of food law, labelling legislation, HACCP, BRC, and quality systems.
• Technical Expertise – Experience in technical roles within manufacturing, retail, or foodservice, including reviewing and approving specifications, menu copy, retail pack copy, and due diligence documents.
• Skills & Competencies – Excellent communication, numeracy, attention to detail; proficient with Microsoft Office and web-based specification systems; able to work independently or collaboratively under pressure.
• Personal Attributes – Good judgement, influence and drive; personable and solutions-focused; able to build strong relationships with colleagues and supplier technical teams.
• Additional Advantages – Driving licence; experience with Fourth Recipe/Menu Engineering (Starchef); hosting audits; conducting internal or supplier audits.

What’s In It For You?

• Holiday allowance that rises with service, plus a Holiday Buy Scheme
• Annual bonus
• Discounts on Haven and Warner Hotels holidays for you, family and friends
• Comprehensive wellbeing support
• Access to Bourne Leisure corporate box at the O2 Arena, London
• Exclusive discounts with corporate partners
• Exciting career pathways, including apprenticeships and degrees
• Enhanced family-friendly policies and pay (eligibility criteria apply)

Who are we?

We’re part of the Bourne Leisure family, including Haven & Warner Hotels. We have 9,000 team members across 39 seaside locations, with our HQ in Hemel Hempstead.

What’s it like to work with us?

We prioritise openness and transparency, valuing every team member. Our hybrid model means 50% of your week in the office, with occasional work on Park or at external events. Our recruitment process may include up to 3 stages and a presentation or skills test; reasonable adjustments are available on request.

We encourage applications from all backgrounds and communities. If you require any assistance or reasonable adjustments while applying, please contact [e-mail].