Food and Beverage Team Member

inploi; Lowestoft; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Gym access

Discounted food onsite

Pension scheme

Career development opportunities

28 days leave incl. Bank Holidays

Cycle to Work

Job summary

Warner Hotels Group is hiring a Food and Beverage Team Member at Gunton Hall, a Warner Hotels property. You will greet and serve guests, clear tables, and assist in delivering an exceptional guest journey from arrival to departure.

The role supports a busy F&B operation across restaurants and bars with a focus on guest satisfaction. Training and development opportunities are available within the group.

Qualifications

• Passion for food and drink.
• Willingness to learn and improve customer service knowledge.
• People person who puts guest journey first.
• Supportive team player with authentic approach.

Responsibilities

• Greet and serve guests in our restaurants or bars.
• Clear tables and re-lay for service as needed.
• Serve guests in one of our bars.
• Assist the Food & Beverage Manager to ensure smooth guest journey.

Skills

Food & beverage passion

Customer service mindset

Team player

Willingness to learn

Job description

Join our team at Gunton Hall, part of the Warner Hotels Group. This 212-bedroom coastal hotel has a rural feel, surrounded by Suffolk woodland, gardens, a lake, and pitch-and-putt course.

Up to £12.71 per hour (dependent on your age)

We have a fantastic opportunity for a Food and BeverageTeam Member to join our team at Warner Hotels. As part of our supportive Food and Beverage team, you will be working in one of our restaurants or bars as a Team Member. You'll be greeting and serving our guests, clearing tables and re-laying for service as needed, or serving guests in one of our Bars. Alongside the Food and Beverage Manager, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives.

Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels? As a Food & Beverage Team Member, you'll receive:

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

What are we looking for?

• A passion for food and drink
• A willingness to learn and improve knowledge on customer service, our products and tailored selling
• A people person who would put the guest journey at the heart of everything they do
• Someone who will care about the wider team and look to support wherever needed
• A promise to come to work as your whole authentic self

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]