Food and Beverage Team Member

Queens Hotel; Cheltenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

Queens Hotel in Cheltenham seeks a passionate Food and Beverage Team Member to deliver exceptional service in a luxury environment. Responsibilities include providing outstanding guest service, maintaining dining area cleanliness, and fostering collaboration. Join our team for exceptional learning opportunities and benefits, including free hotel breaks and extensive training.

Benefits

Free Hotel Breaks

Leisure Passes

Enhanced Maternity and Paternity Leave

Institute of Hospitality Membership

Learning and Development Opportunities

Health Assured Support

Subsidised Learning Courses

Free Meals on Duty

On-site Parking

Social Events

Qualifications

• Previous experience preferred but not essential.
• Full training and development provided.

Responsibilities

• Provide outstanding guest service by anticipating needs.
• Support team members for smooth service during busy times.
• Maintain cleanliness and presentation of dining areas.

Skills

Customer-focused

Teamwork

Passion for hospitality

Job description

Food and Beverage Team Member, Cheltenham

Client:

Location:

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

672e6c51cd61

Job Views:

6

Posted:

02.07.2025

Expiry Date:

16.08.2025

Job Description:

One of the first purpose-built hotels in Europe, Queens Hotel was built on the site of the original Sherborne Spa, and became used as suitable accommodation for the nobility and royalty who visited Cheltenham to restore, renew and revive.

Our team’s combined experience enables us to provide the very best customer service in a luxury setting where guests can soak up our history and take time out to explore the quaint villages and abundant countryside of the Cotswolds.

Our People

We are now on our journey to becoming the local employer of choice, through living our values: Care, Discreetness, and Community.

The Sutton Hotel Collection is a family-owned group; our people are our family. We recognize how much our team invests in us, and in return, we offer exceptional learning opportunities and best-in-class benefits.

Benefits include:

• Free Hotel Breaks: From day one, enjoy two free stays of one or two days at any Sutton Hotel Collection property within a 12-month period.
• Leisure Passes: We contribute £150 towards a leisure centre or National Trust membership to encourage your leisure activities.
• Enhanced Maternity and Paternity Leave: 26 weeks at 90% pay for expectant mothers, and four weeks at 90% for fathers.
• Institute of Hospitality Membership: We pay for your membership to support learning, coaching, and mentoring.
• Learning and Development: Access to extensive training opportunities for personal growth.
• Health Assured: Confidential support including CBT therapy, information, and advice.
• Subsidised Learning Courses: We support your educational pursuits with financial contributions.

We also provide benefits such as free nutritious meals on duty, complimentary on-site parking, bespoke uniforms, social events, and a cycle-to-work scheme.

We seek an enthusiastic, customer-focused F&B Team Member to join our team. You will create memorable experiences for our guests and support the team during service.

Previous experience is preferred but not essential, as full training and development are provided. Your passion for hospitality and delivering excellent service will be key.

Responsibilities include:

• Providing outstanding guest service by anticipating needs and exceeding expectations.
• Maintaining cleanliness and presentation of dining areas.
• Supporting team members for smooth service during busy times.
• Fostering a positive, collaborative work environment.
• Ensuring high standards in food and beverage quality.

If you are a team player with a passion for hospitality, we want to hear from you!

Our Values: We are an inclusive, generous, ethical, and diverse group that celebrates human relationships and kinship. We empower our people to make a difference.

Note: If you do not hold a passport for the country, you may require a work permit. For more information, please check our Blog.

Applications should be submitted via the 'Apply now' button. Do not include bank or payment details.

Created on 02/07/2025 by TN United Kingdom