Food and Beverage Supervisor

Liverpool FC; United Kingdom; On-site; GBP 25,000 - 35,000; Full time

Job description

Here at Liverpool Football Club, we have an exciting opportunity to join our hospitality team as a Food and Beverage Supervisor.

Reporting directly into the Assistant Food and Bar Managers, as a Food and Beverage Supervisor you will oversee the day-to-day schedule and delivery of the food and beverage service, including the co-ordination of staff, briefings, and the accurate delivery of events based on requirements. Liaising with all internal departments and acting as the main contact for any allocated events.

This role is subject to a satisfactory enhanced DBS check.

What will you be doing?

1. To deliver both events and match-day hospitality whilst ensuring standards are consistently applied and upheld by using SOPs as a working document with the hospitality team. To also support with any external events for both our internal and outside catering activities.
2. To have effective payroll management through releasing staff members detailed in their offers of work per event or match day.
3. To ensure all stock, tariffs, wine list and licensing information is displayed and accurate whilst ensuring tight stock control prior to, during, and after service, and making stock control a priority through regular opening/ closing stock checks.
4. To assist the management team in driving casual staff members to achieve their duties through providing constant feedback and support to ensure department objectives are achieved.
5. To ensure all back of house areas are kept to the required level of cleanliness and organisation throughout all shifts and at the end of the day.
6. To ensure all Health and Safety procedures are adhered to in accordance with the law and club policy and to challenge when not.
7. Attend all compulsory training when required.
8. To have a can-do, positive attitude and build professional working relationships with all internal and external stakeholders.
9. To provide feedback to senior managers following events and match days and the wider department.
10. Ensure all club policies and legislative standards are adhered to by all staff on duty whilst driving service excellence through customer satisfaction to ensure reputation and the retention of business.

Who are we looking for?

We are looking for candidates who have previous experience working within a food and beverage service in a similar role or venue. You will have a good understanding of food and beverage trends, with a strong understanding of EPOS systems and knowledge of A.V. You can work unsupervised using your own initiative, be an effective and confident communicator, with the ability to solve problems creatively whilst under pressure. Candidates must also have good computer skills and knowledge of Microsoft Office, i.e., Word, Excel etc.

A Personal License is desirable; however, it is not essential for this role.

Why should you apply?

This is a full-time permanent role working 35 hours per week, 5 from 7 days, including evenings and weekends. Your main base will be at Anfield Stadium.

To reward your hard work and commitment, we offer a competitive salary, 25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days) and a contributory pension scheme.

You will have access to our benefits kit bag where you can get high street discounts, and a selection of benefit schemes you can join. There are opportunities to get involved with volunteering through our LFC Foundation to give back to the local community.

At Liverpool Football Club, we have an unwavering commitment to equality, diversity, and inclusion and are always looking to make a positive difference in the communities that we operate within. We are proud of our achievements in this area; maintaining the Premier League Equality Standard Advanced Level, becoming a founding signatory of the Football Association’s Football Leadership Diversity Code, and being recognised as a leader in this important area on and off the pitch. We take our responsibilities in this area seriously and through the work being done across the club, we are committed to increasing the diversity of our people and becoming an increasingly inclusive workplace for all. We are committed to hiring great people representative of diverse backgrounds, perspectives, and skills across our entire business. If you share our enthusiasm and passion for inclusivity, then we want to hear from you.

Liverpool FC is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all colleagues and volunteers to share this commitment.

• Business Area: Hospitality, Tourism & Events
• Department: Stadium Operations
• Location: Anfield Stadium, Anfield Road, Liverpool, United Kingdom