Food and Beverage Supervisor

Imperial London Hotels; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A prominent hotel in London is seeking a Food & Beverage Supervisor to lead its service team. The role requires overseeing day-to-day operations in a busy restaurant environment, ensuring high standards of service and guest satisfaction. With extensive benefits and a supportive team culture, this position is ideal for someone passionate about hospitality and customer care.

Benefits

Days Holiday pro-rata

Free meals on duty

Uniform & dry-cleaning

Employee recognition

Social events

Interest-free Season Ticket Loan

Discounts for friends and family

Shopping discounts across brands

Qualifications

• 2 years’ experience as a Food & Beverage Supervisor, ideally in hotel industry.
• Positive and caring personality with team-oriented attitude.
• Professional proficiency in English and flexibility in work shifts.

Responsibilities

• Oversee food and beverage service across outlets and maintain kitchen responsibility.
• Manage stock levels, order supplies, and ensure readiness for service.
• Review daily sales and track budget discrepancies.

Skills

Customer Service

Food & Beverage Knowledge

Stock Management

Education

Food Safety or Food Hygiene Qualification Level 2

Tools

Miros

Job description

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hours (5 Days out of 7 Days weekly rota)

We are part of the Imperial London Family of Hotels, a family-run company with over years of history. We’re rewriting the traditional hospitality mindset, paving the way for a fresh approach at our 8 hotels in Bloomsbury. Our purpose is to provide authentic London experiences and memorable stays to all our guests. And we believe that starts with the right team.

We are now recruiting a Food & Beverage Supervisor at our Nestled opposite the picturesque Russell Square Gardens in the vibrant heart of Bloomsbury, London. The Tavistock Hotel has rooms and is a homely place to be, offering an on-site Indian restaurant bar and laid-back lounge bar. Within the Hotel, our Poppadom Indian Kitchen offers a diverse flavour journey across majestic India. Celebrating classic Indian and Anglo Indian cuisine and street food, our chefs combine pure spices, traditional methods and bags of passion to create enchanted flavours to feed the soul, complimented by the best wines.

Putting our guests at the heart of everything you do, you make it your mission to ensure that you and your team deliver an exceptional guest experience and memorable stay. You will be supporting the Food & Beverage Manager in overseeing the food & beverage operations and ensuring high standards of service within our Botanica Restaurant.

Key Duties:

• Oversee the service of food and beverages within the outlets and maintain overall responsibility for the kitchen, food preparation and beverage service throughout the outlets.
• Take responsibility for stock, including ordering, acceptance, and maintenance of stock levels and stock rotation, and return of any sub-standard items.
• Review sales and beverage costs for the previous day; resolve discrepancies with Accounts. Track actual against budget. Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.

What we would like from you:

• 2 years’ experience in a Food & Beverage environment as a Food & Beverage Supervisor, ideally in hotel industry
• A natural flair for customer service and passion for food & beverage
• Strong knowledge of Food & Beverage, such as latest drinks and stock management.
• Food Safety or Food Hygiene qualification Level 2 or equivalent
• Flexibility to work a varied shift pattern: early mornings, evenings, and weekends.
• Team-oriented attitude
• Positive and caring personality
• Professional proficiency in English

Desirable (not essential but a plus!):

• Proficiency in multiple languages
• Knowledge of Miros

What’s in it for you?

• Days Holiday pro-rata increasing with length of service up to days
• Free meals on duty
• Uniform & dry-cleaning
• Employee recognition
• Employee awards
• Social events
• Interest-free Season Ticket Loan / Travelcard Loan
• % discount to friends and family in our hotels on hotel rooms & % discount in our restaurants (subject to availability)
• Local discounts at Gym, Dry Cleaners, Bowling and Restaurant outlets
• Early Pay - Instantly access a portion of the pay you’ve already earned
• Shopping discounts across several high-street brands and online retailers (via Each Person)
• Nursery Scheme via Each Person (subject to eligibility)
• Employee Assistance Programme- Supported by Hospitality Action

You can explore additional benefits :

About Us:

With a -year legacy, our company combines the stability of a long-standing 7th generation family business with the innovation of a startup. We have big plans for growth, and we need someone who shares our excitement for the future, whilst upholding our core values of positivity, care, collaboration, growth, and pride

We are the Imperial London Family of Hotels, a family-run company dedicated to rewriting the traditional hospitality mindset. We operate 8 hotels and 9 restaurants in the heart of Bloomsbury, London and we believe that great hospitality starts with the right people. So, if you’re ready to bring your expertise to support us with our new chapter, please apply today!