Food and Beverage Supervisor

Exclusive Hotels and Venues; Horsham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A premium hospitality group in Horsham seeks an F&B Supervisor to manage operations and enhance guest experiences at their restaurant. The ideal candidate should have a passion for food and beverage, excellent communication skills, and enthusiasm for service in a luxurious environment. The role emphasizes teamwork and continuous improvement to deliver exceptional service, with a commitment to staff development and a competitive package.

Benefits

Competitive salary

29 days holiday

50% discount on food and beverage

Free gym access

Recognition and rewards programs

Qualifications

• Passion for food and beverage.
• Ability to work under pressure.
• Confident and proactive demeanor.

Responsibilities

• Support daily operations for Food and Beverage service.
• Collaborate with Outlet Managers to meet budget targets.
• Step in for Assistant Managers when needed.

Skills

Guest service

Communication skills

Multitasking

Enthusiasm

Job description

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As F&B Supervisor- Botanica, you will be busy managing the team and guest experience. This role requires stamina, energy, and enthusiasm. We offer a fantastic opportunity to be part of something special at our restaurant BOTANICA. Our ideal candidate has a passion for Food and Beverage and can communicate this effectively to the team.

Our beautiful location in the Sussex countryside provides a wonderful environment to work in. We offer our guests the best experience, whether using the gym, enjoying poolside service, or relaxing in the restaurant after a treatment.

Our friendly team aims to deliver welcoming, luxurious service to ensure memorable experiences for our guests.

Role Responsibilities

• Support daily operations to ensure flawless service across all Food and Beverage outlets.
• Collaborate with Outlet Managers/Assistants to meet and exceed budget targets.
• Step in for Assistant Managers when needed, covering service, resourcing, and product offerings.
• Work as part of a team, continuously evaluating, training, and improving guest experiences.
• Assist in creating and executing sales, profit, and staff development plans.
• Help with table plan implementation to maximize covers.
• Stay informed on industry trends and practices to enhance profitability.
• Engage weekly on Hubbub, our internal communication platform, to share positive updates and moments.

The Ideal Candidate

• Passionate about delivering exceptional guest service in a 4/5-star environment.
• Enthusiastic about food and drink.
• Capable of working under pressure and multitasking.
• Presentable and well-groomed.
• Excellent communication skills.
• Confident, proactive, and personable.

Package Details

We are committed to our staff, offering training, development, and progression opportunities. Benefits include:

• Competitive salary, benefits, and above the Real Living Wage.
• 29 days holiday, increasing with service.
• Discretionary service charge system.
• 50% discount on food and beverage across all properties.
• Significant discounts on room nights across properties.
• EAP via HospitalityAction.
• Access to discounts, cashback, and wellbeing resources via HospitalityEssentials.
• Free meals on duty.
• Recognition and rewards programs.
• Training and development programs.
• Free gym access and classes where available.
• Commitment to sustainability (B Corp certified).
• Free access to newspapers, magazines, and books.
• Cycle to work scheme.

About the Company

Are we right for you?

We look for character, personality, a willingness to go the extra mile, and genuine enthusiasm for helping guests. Your day will be 8.5 hours, with a half-hour lunch, totaling 40 hours per week.