Food and Beverage Supervisor

HCA Healthcare UK; Greater London; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Private Healthcare Insurance

Pension contributions

Cycle to Work

Staff discounts

Job summary

HCA Healthcare UK is seeking a Food and Beverage Supervisor for The Wellington Hospital in London. You will manage a frontline F&B team, create weekly rotas, control budgets and orders, and ensure an outstanding dining experience for patients, visitors and staff.

The role focuses on delivering high-quality meals, compliance with food safety standards, and driving service excellence within a compassionate care environment. 37.5 hours, 5 days per week.

Qualifications

• Experience leading frontline teams in catering or hospitality.
• Ability to manage budgets and stock levels.
• Proven customer service excellence.
• Knowledge of food hygiene and safety regulations.
• Strong communication with patients, visitors and staff.

Responsibilities

• Lead the F&B team and schedule weekly rotas.
• Order supplies and manage inventory.
• Monitor service quality for patients and visitors.
• Analyse sales data and report trends.
• Maintain documentation and up-to-date financials.

Skills

People leadership

Customer service

Budget management

Sales data analysis

Communication

Pressure handling

Education

Food Hygiene Level 3

Job description

Food and Beverage SupervisorThe Wellington Hospital, LondonShifts between 0600am and 2200pm, working 5 days out of 7Full Time 37.5 hours per weekCompetitive salary + excellent benefits (pension, health cover, flexible benefits package plus career development)We’re looking for a Food and Beverage Supervisor to join our Hotel Services team based at Wellington Outpatients Centre which is part of The Wellington Hospital in London. From managing a team, producing weekly rotas and ordering supplies, to creating a positive and energised working environment, you’ll use your catering or hospitality experience to ensure we deliver an outstanding culinary service for our patients, visitors and staff.The big difference between this role and a more standard Catering Supervisor is that the work you do will be a vital part of the total care package we offer, helping as many patients as possible to return to full health quicker. Whether it’s high-quality nutrition to help them recover, comfort food for when they’re feeling vulnerable, or something that looks and tastes amazing to take their minds off their worries – you’ll have a huge impact on patient care.Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor, we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in Catering but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives daily.What you will do:We’re looking for professional and friendly people – someone who’s completely focused on customer service, with a can-do attitude. As well as this you’ll:Have experience leading frontline teams within a similar environmentManage budgetsAnalyse sales data and implement current trendsReport maintenance issues to the correct departmentsStrictly maintain all documentationEnsure that all financials are up to date in a timely mannerBe responsible for workforce planningBe abreast of any departmental ordering for the unitMaintain clear communication with team members and customersHold a Level 3 Food Hygiene and Safety certificate in catering (or similar)Have a clear understanding of the importance of legislation and regulations – including food safety and hygiene, health and safety, uniform and othersWork on your own initiative, and think outside the box to solve problems and create opportunitiesWhat you’ll bring:be aware of food and hygiene standardsbe passionate about customer carebe able to communicate effectively with patients, visitors and healthcare staffbe comfortable working under pressure while maintaining a positive attitudeWhy HCA UK?Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.By caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Food and Beverage Supervisor, you’ll be eligible for:25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit youPrivate Healthcare Insurance for treatment at our leading hospitalsPrivate pension contribution which increases with length of serviceSeason Ticket Loan and Cycle to Work schemeGroup Life Assurance from day oneCritical illness coverEnhanced Maternity and Paternity payCorporate staff discount for all facilities including Maternity packages at The PortlandComprehensive range of flexible health, protection and lifestyle benefits to suit youDiscounts with over 800 major retailersCulture and valuesAt HCA UK we believe exceptional care starts with our people. We celebrate the unique perspectives and different experiences each of us bring as we know that when you feel seen, heard and supported you can be at your best for our patients, and each other.Our mission is simple, above all else we’re committed to the care and improvement of human life, a clear statement that extends to both our patients and colleagues. To achieve this, we live and breathe four core values:Unique and Individual: We recognise and value everyone as unique and individualKindness and compassion: We treat people with kindness and compassionHonesty, integrity and fairness: We act with absolute honesty, integrity and fairnessLoyalty, respect and dignity: We trust and treat one another as valued members of the HCA UK family with loyalty, respect and dignityReasonable adjustmentsWe believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. As a Disability Confident committed organisation, we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them. Should you require any additional support with applying, please do get in touch.#LI-AP1