Food and Beverage Supervisor

Hilton Worldwide, Inc.; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading hotel in London is seeking a Food and Beverage Supervisor to oversee operations and ensure excellent experiences for guests. The role requires strong communication and problem-solving skills, along with a passion for guiding teams. Competitive pay and benefits available, including a personal development program and holiday benefits.

Benefits

Hourly rate of £13.88 plus service charge

Free meals when on duty

Team Member Travel Program with discounts

Discounted dental and health cover

Holiday: 28 days including bank holidays

Qualifications

• Ambitious Food & Beverage professional looking to develop leadership skills.
• Passionate about guiding teams to success.
• Ability to supervise operations smoothly.

Responsibilities

• Supervise operations of Food and Beverage outlets.
• Communicate and delegate tasks to ensure departmental targets are achieved.
• Deal with guests’ queries and complaints.

Skills

Excellent communication

Coaching

Problem-solving

Job description

Job Description - Food and Beverage Supervisor

The Hilton London Metropole Hotel has recently finished a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space.

Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.

Benefits

• An hourly rate of £13.88, plus service charge, on a 39-hour full-time contract.
• Smart uniform provided and laundered
• Free, healthy and high quality meals when on duty
• Grow your Career!
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Discounted car park
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Modern and inclusive Team Member’s areas

Job Responsibilities

As a Food and Beverage Supervisor, you are responsible for supervising operations of Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team to ensure departmental targets are achieved.

You will join the Food & Beverage team, in either the Restaurant, Bar, Room Service or Conference and Banqueting.

You enjoy supervising and delivering operations smoothly and efficiently, dealing with guests’ queries and complaints, and creating memorable experiences for our guests and colleagues. You will work closely with the management team, deputising in their absence, and working towards common goals.

Ideal Candidate

Are you an ambitious Food & Beverage professional looking to develop your leadership skills and passionate about guiding your team to success? Do you have excellent communication, coaching, and problem solving skills? Then this is the job for you!

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.