Food and Beverage Service Expert Grosvenor Square

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a prestigious five-star hotel in the heart of London as a Food and Beverage Service Expert. This role offers the chance to deliver memorable dining experiences while working in a vibrant team. With a focus on exceptional customer service, you will play a key role in ensuring that every guest enjoys their meal and the overall atmosphere. The hotel provides extensive training and career progression opportunities within the largest hospitality brand in the world, making it an exciting place to grow your career. Enjoy competitive benefits, including flexible schedules and discounts at renowned restaurants.

Benefits

Competitive Salary

28 Days Holiday

Discounts at Restaurants

Length of Service Rewards

Monthly Recognition Schemes

Extensive Training Opportunities

Discounted Room Rates

Complimentary Meals on Duty

Complimentary Gym Access

Pension Scheme

Qualifications

• Experience in food and beverage service in a high-end environment.
• Strong customer service skills and ability to work in a team.

Responsibilities

• Deliver exceptional service to guests in a five-star environment.
• Ensure cleanliness and replenishment of dining areas and supplies.

Skills

Customer Service

Food and Beverage Knowledge

Teamwork

Communication Skills

Education

High School Diploma

Hospitality Management Certification

Job description

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Food and Beverage Service Expert Grosvenor Square, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

5b9e7ad2b8fb

Job Views:

7

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

LONDON MARRIOTT HOTEL GROSVENOR SQUARE – PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE

Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair.We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide.Begin your career journey with Marriott. Your 5-star experience awaits.

We are now recruiting for a dynamic and passionate Food and Beverage Service Expert to join our magnificent five-star, luxury hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you.We enjoy crafting bespoke journeys for you.

ARE YOU ELIGIBLE TO WORK IN THE UK?

A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the homeOffice website for more details.

JOB SUMMARY

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Doing all these things well (and other reasonable job duties as requested) is critical for F&B Service Experts – to get it right for our guests and our business each and every time. Making sure our guests are having a great time in our lounge by delivering excellent customer service. Ensuring that 5-star hotel expectations are met. Making sure that buffets and kitchen back office are always replenished, stocked and cleaned.

WHAT WE CAN OFFER YOU:

A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self.

• Competitive Salary + 28days holiday including bank holidays
• Accommodation Service Charge after successful completion of probationary period.
• Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat
• Length of service rewardsand invitations to recognition events
• Monthly/yearly recognition schemes
• Extensive training both internally and externally
• World-class career opportunities internationally within Marriott hotels tailored to your specificneeds.
• Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world!
• Professional learning and development opportunities - because a fulfilling career is so much more rewarding
• Complimentary meals on duty
• Complimentary dry cleaning - we do like to make an impression!
• Complimentary use of Gym - because your wellbeing is a priority for us!
• Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations
• Pension schemeto help you save for the future.
• Access to major high street discounts so you can treat your friends andfamily.

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Marriott International is an equal opportunity employer.We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.We are committed to non-discrimination onanyprotectedbasis, such as disability and veteran status, or any other basis covered under applicable law.