Food And Beverage Operations Manager - Harrogate. Job in Harrogate Education & Training Jobs

Grantley Hall; Harrogate; On-site; GBP 2,000 - 40,000; Full time

Job summary

An established industry player in luxury hospitality seeks a Food and Beverage Operations Manager to lead one of their largest divisions. This role offers the opportunity to create a welcoming culture, ensure exceptional guest experiences, and drive operational success. With a commitment to excellence, the company provides a supportive environment for professional growth and development. Join a team that values attention to detail and high operational standards, and enjoy extensive benefits, including career development programs and a competitive compensation package.

Benefits

Complimentary meals on duty

31 days annual leave

Refer a Friend bonus

Employee Assistance Programme

Discounted stays at Grantley Hall

Cycle to work scheme

Health cash plan

Recognition events

Qualifications

• Experience in a similar role or as a Head of Department in a large outlet.
• Hands-on leadership skills to manage a large division.

Responsibilities

• Oversee the success and smooth running of Food & Beverage divisions.
• Ensure guest experience remains at the forefront of operations.

Skills

Leadership Skills

Operational Management

Attention to Detail

Team Development

Customer Service Excellence

Education

Experience in 5-star hotel

Job description

FOOD AND BEVERAGE OPERATIONS MANAGER - Harrogate

Position: Food and Beverage Operations Manager

Type: Full Time

Compensation: Competitive rate of pay plus monthly service charge, typically £2,400 annually

Hours: 45 hours

Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.

Key Responsibilities:

• Being fully responsible for the success and smooth running of one of our Food & Beverage divisions.
• Overseeing and leading all Food & Beverage teams in operational aspects, creating a welcoming, happy, and engaged culture.
• Ensuring guest experience remains at the forefront, making arrangements to deliver a flawless service.
• Being fully accountable for the financial success of the division, ensuring efficiency and smart operations.
• Leading change initiatives to meet set targets.
• Managing staff training across the division to equip the team with necessary skills.
• Maintaining headcount through recruitment and focusing on retention.
• Fostering strong relationships with support departments such as Reservations, Marketing, and Sales.
• Ensuring compliance with Health & Safety and other legal requirements.

Key Skills, Qualities & Experience:

• Experience in a similar role or as a successful Head of Department in a large outlet within a 5-star hotel.
• Hands-on leadership skills to manage one of the hotel's largest divisions.
• A drive for continual improvement and ability to lead change.
• Experience with Forbes or LQA standards is advantageous.
• Attention to detail and high operational standards.
• Proven ability to develop and lead high-performing teams.

Benefits:

We offer extensive benefits including career development, training programs, and more:

• Tips typically over £200 per month (£2,400 per year).
• Complimentary bespoke uniform and chef whites.
• Complimentary meals on duty.
• Refer a Friend bonus - Earn up to £1000.
• Complimentary employee parking.
• Access to a state-of-the-art onsite gym with personal trainer support.
• 31 days annual leave (including bank holidays), increasing with service.
• Opportunities for professional growth and development.
• Reimbursements for work shoes, sight tests, and memberships.
• Discounted live-in accommodation for eligible roles.
• Exclusive employee benefits, rewards, and discounts in hospitality sector.
• Recognition events, awards, and celebrations of milestones.
• Employee Assistance Programme and wellbeing support.
• Team Member of the Month Awards.
• Discounts at Grantley Hall restaurants, spa, and gift shop.
• Discounted stays at Grantley Hall and other Pride of Britain Hotels.
• Cycle to work scheme and access to Wagestream for wage advances.
• Health cash plan through Simplyhealth.