Food and Beverage Manager

RSPB; Newport; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dedicated team as a Food and Beverage Manager at an incredible nature reserve! This role offers the chance to lead a passionate team in a café setting, providing visitors with delightful food and drink while supporting vital conservation efforts. You will manage daily operations, inspire your team, and ensure a welcoming atmosphere for all. With flexible shifts and a commitment to inclusivity, this permanent position is perfect for those with a passion for hospitality and nature. Embrace this opportunity to make a difference in a beautiful environment!

Benefits

Pension Scheme

Life Assurance Scheme

26 days' Annual Leave

Qualifications

• Supervisory experience in a café or coffee shop environment.
• Knowledge of budgets and controlling costs.

Responsibilities

• Lead day-to-day operations of the café and manage the team.
• Ensure food hygiene and health and safety standards are met.

Skills

People Management

Commercial Awareness

Time Management

Customer Service

Food Hygiene Standards

Education

GCSE Maths and English or equivalent

Level 3 Food Safety

Tools

EPOS Systems

Job description

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Food and Beverage Manager

Reference: JAN20256532

Expiry date: 23:59, Sun, 16th Feb 2025

Location: Newport Wetlands

Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

We’re recruiting a Food and Beverage Manager for our café at the Visitor Centre on the beautiful Newport Wetlands National Nature Reserve. Newport Wetlands is a special area for wildlife, lying between the Severn estuary and the river Usk. It is one of the most important areas of wetland habitat in Wales, providing a haven for wildlife on the edge of the city.

The Role:

As Food and Beverage Manager you will utilise your management or supervisory experience and be responsible for leading day-to-day management of the café. Working with team members, you will be providing a warm, welcoming atmosphere for our visitors to enjoy nature-friendly food and drink in an incredible setting. You will lead on performance of the café against targets, coach and inspire your team to generate income to support our important conservation work.

Typical opening hours are between 10 am and 4 pm. The role will offer a flexible shift pattern of 5 days over 7 on a 9 to 5 basis, with regular weekend and bank holiday working.

Key Skills Areas:

1. Leading the Food and Beverage team in day-to-day operations.
2. Has commercial awareness, knowledge of budgets, controlling costs and maximising income.
3. Experience of working with KPIs and targets to deliver organisational goals.
4. Builds and maintains strong working relationships, has good people management skills including setting objectives and providing feedback.
5. Provides a warm welcome for our visitors, is helpful and friendly with a positive attitude.
6. Maintains food hygiene and health and safety standards in the work environment.
7. Works to encourage teams, with support from colleagues across the organisation.

Essential skills, knowledge and experience:

1. A positive outlook, can-do attitude and willing to develop new skills.
2. A passion for good food and drink.
3. Effective time management and people management.
4. Supervisory or management experience in a coffee shop environment.

Desirable skills, knowledge and experience:

1. Level 3 Food Safety.
2. Understanding of working EPOS systems.
3. GCSE Maths and English, or equivalent.

Does this sound like you? If so, we’d love to hear from you.

This is a Permanent role for 37.5 hours per week. We are looking to conduct interviews for this position from 26th February 2025.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Before applying for this role, we recommend reading through the candidate guidance notes attached to the top of this advert.