Food and Beverage Manager

Hilton Worldwide, Inc.; City Of London; On-site; GBP 45,000 - 55,000; Full time

Job summary

A leading hospitality company in the City of London seeks a Food and Beverage Manager to oversee operations across all outlets. The role requires management of staff, adherence to budget guidelines, and a commitment to exceptional guest service. Ideal candidates will have supervisory experience and a passion for teamwork. The salary ranges from £45,000 to £55,000 along with various benefits.

Benefits

Smart uniform provided and laundered

Free and healthy meals when on duty

Personal Development programmes

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Qualifications

• Ability to meet financial targets.
• Willingness to develop team members and self.
• Ability to comply with all Food and Beverage brand standards.

Responsibilities

• Manage all Food and Beverage Outlet operations.
• Maintain exceptional levels of customer service.
• Ensure compliance of brand standards.
• Develop menus with other members of the Food and Beverage team.

Skills

Management and/or supervisory Food and Beverage experience

Ability to work under pressure

Flexibility to respond to different work situations

Education

Degree in relevant area

Job description

Job Description - Food and Beverage Manager

A Food and Beverage Manager is responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Food and Beverage Manager, you are responsible for managing operations of all Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines.

• Manage all Food and Beverage Outlet operations
• Maintain exceptional levels of customer service
• Ensure compliance of brand standards
• Recruit, manage, train and develop the Food and Beverage team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food, Liquor Costs and Payroll
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Carry out annual and mid-year appraisals with Managers under your responsibility
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

We offer a competitive salary ranging from £45,000 up to £55,000 plus HOD bonus, along with other benefits such as:

• Smart uniform provided and laundered
• Free and healthy meals when on duty
• Personal Development programmes designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programmes
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Guest Experience Day after successfully passing probation
• Modern and inclusive Team Member’s areas