Food And Beverage Manager

Chartwells; Canterbury; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading catering service provider in Canterbury seeks an Operations Manager to oversee retail food and beverage operations, ensuring compliance with health and safety standards and managing a team to deliver excellent service. The ideal candidate will have at least 3 years of retail management experience and a passion for food service.

Benefits

Free meals

Contributory pension scheme

Career growth opportunities

Healthcare benefits

Travel discounts

Discounts on groceries

Cinema ticket discounts

Cash rewards on spending

Wellness classes

Discounts for friends and family

Qualifications

• Minimum 3 years' experience in a similar role.
• High confidence and positive 'can do' attitude.
• Passionate about food, drink, and customer service.

Responsibilities

• Lead the delivery of high volume retail food and beverage operation.
• Manage and develop personnel to deliver exceptional service.
• Ensure compliance with health, safety, and hygiene standards.

Skills

People and organisational skills

Leadership qualities

Analytical abilities

Excellent communication skills

Retail experience

Job description

Overview

To lead the delivery of a diverse and effective, high volume retail food and beverage operation ensuring operational efficiency, overall HSE responsibility, planning and presentation of the food and beverage offer and adherence to agreed first class standards.

Role Purpose

Operations: Management and development of relevant personnel, providing inspiration and leadership to deliver exceptional service. Ensure best standards are delivered. Ensure all paperwork is checked and filed, create action logs on all feedback. Review wastage with the culinary team and cellar team, look at opportunities to control and reduce risk to support overall GP% targets. Forecast stock requirements and ensure orders are placed in a timely manner. Ensure that health, safety, hygiene rules and procedures are always followed as a priority.

Finance: Demonstrate control of all operating costs in line with set targets. Manage via labour planners and ensure alignment to budget. Collate, compile and provide analysis of data as required to support line management. Ensure all stock takes are completed to deadlines, with any variances investigated. Profit Protection: supporting with line manager to lead your teams by demonstrating strong knowledge and implementation of profit protection procedures including but not limited to stock control and payment and billing controls.

Sustainability: Passionate about climate actions and sustainability and a Sustainability Champion within the department. Ensuring that we are operating in accordance with our Net Zero goals supporting with innovative new ideas, and opportunities to reduce our carbon footprint.

People: To lead and manage an effective team of variable personnel. Responsible for organising staff training days for Managers, Supervisors and front-line team members. Participate with recruitment, including interviewing. Promoting equality, diversity and inclusion. Deployment - contribute towards recruitment plans and processes to source and deploy casual workers for differing event requirements. Culture - Work closely with the management team to develop and sustain a high level of team energy and engagement, focused on great food and hospitality. Review and Develop - supporting with line manager to conduct regular performance reviews and talent management with focus on variable managers. Oversee and drive the training plan.

Health and Safety: Ensures the safe and secure operation of all operational activities on behalf of all stakeholders. Ensure that all legislative and operational procedures and standards are applied to provide consistent and safe service standards to both Levy employees and customers. Ensure See, Care, share policy is consistently applied by taking personal responsibility and championing the application across all venues.

Person Spec

Good people and organisational skills, strong leadership qualities with an ability to engage and lead people. Highly confident and demonstrates a positive ‘can do’ attitude. Ability to analyse and evaluate information to deliver business objectives. Excellent verbal and written communication skills. Previous retail experience preferable with at least 3 years’ experience in a similar role. Passionate about food, drink and customer service.

Benefits

• Free meals
• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families

About Us

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1509/43149001/52762737/SU #Universities & Colleges

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!