Food and Beverage Host

The Scarlet Hotel; Newquay; On-site; GBP 40,000 - 60,000; Full time

Job summary

The Scarlet Hotel in Newquay seeks a passionate Food & Beverage Host to deliver outstanding hospitality. This role involves engaging with guests to ensure memorable dining experiences, from breakfast to elaborate seven-course meals. Join a dynamic team dedicated to exceptional service in a stunning coastal setting.

Benefits

Competitive pay of £12.60 per hour

Share in hotel tips

28 days holiday per year (29 after 1 year)

40% off food and drinks

On-site team accommodation available

Health Shield Healthcare Plan

Learning and career progression opportunities

Long service scheme – free stay at Bedruthan

Local partnership discounts

Qualifications

• Previous experience in a similar role preferred but not essential.
• Must have a can-do attitude and confidence in speaking to guests.

Responsibilities

• Greet and seat guests, ensuring a welcoming and memorable first impression.
• Take accurate food and beverage orders, catering to guests’ dietary needs.
• Serve food and drinks promptly and efficiently.
• Maintain cleanliness and organisation of dining areas.
• Collaborate with kitchen, bar and wine teams to ensure smooth service.

Skills

Communication

Multitasking

Organisational Skills

Attention to Detail

Warm and Friendly Approach

Team-oriented Mindset

Job description

Are you naturally warm and confident speaking to others?

Do you thrive in a varied, fast-paced environment?

Are you passionate about delivering exceptional hospitality?

Join a dynamic and progressive team, challenging the norms of hospitality and coastal dining experiences.

What makes a RED Food & Beverage Host?

Our Food & Beverage Hostsarethe face of our restaurants,café,and bars. Ensuring that every guest enjoys an exceptional experience from sunrise to sunset, this varied role hosts a range of dining experiences - from breakfast to seven-course tasting menus. We pride ourselves on an inclusive environment, tailoring menus to our guests' needs and requirements. Our hosts are focused, taking care and attention performing their role. Present and engaging,theyanticipate what is needed.

Who do we want?

This is a guest-facing role, focused on delivering seamless dining experiences with professionalism and warmth. You will work closely with both front-of-house and kitchen teams to ensure service excellence, all while creating a welcoming and enjoyable atmosphere for our guests.

Key Responsibilities:

• Greet and seat guests, ensuring a welcoming and memorable first impression

• Take accurate food and beverage orders, catering to guests’ dietary needs and preferences

• Serve food and drinks promptly and efficiently

• Maintain cleanliness and organisation of dining areas

• Assist with dining setup and service for events and private functions

• Handle guest inquiries and feedback with professionalism and a positive attitude

• Collaborate with kitchen, bar and wine teams to ensure smooth service

Skills & Experience:

• Excellent communication and interpersonal skills

• Ability to multitask and thrive in a fast-paced environment

• Strong organisational skills and attention to detail

• A warm and friendly approach to service

• Team-oriented mindset with a flexible and proactive attitude

• Previous experience in a similar role is preferred but not essential – with a can do attitude and confidence with speaking to guests we can enable you to grow

What do you get?

As a family-owned, independent Cornish business, we put our talented team at the heart of everything we do. We offer a positive work-life balance, a nurturing work environment, and a range of benefits that make our hotels a fantastic place to work:

• Competitive pay of £12.60 per hour (£24,960 FTE) PLUS a share in hotel tips

• A people-centric working environment

• Learning and internal career progression opportunities

• A permanent contract with 28 days holiday per year (29 after 1 year)

• Long service scheme – enjoy a free stay at Bedruthan after your first year!

• 40% off food and drinks, plus discounts on hotel services

• Local partnership discounts

• Health Shield Healthcare Plan

• On-site team accommodation available

Perched on the rugged cliffs of North Cornwall, Bedruthan and Scarlet have always been pioneers in hospitality, offering unforgettable dining and guest experiences. When you join our team, you become part of one of the most exciting independent hospitality companies in the UK.

Joining our team isn’t just a job, it’s a lifestyle choice.