Food and Beverage Attendant

Get Golfing; Hatfield; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local golf club is seeking a Food and Beverage Attendant to provide exceptional customer service in the clubhouse and dining areas. Responsibilities include taking orders, serving food and drinks, handling payments, and maintaining a welcoming atmosphere. Ideal candidates possess previous hospitality experience, strong communication skills, and a proactive attitude. Flexible hours, including evenings and weekends, are required. Benefits include a pension plan, training, free golf, and discounts on food and beverages.

Benefits

Pension Plans

Training & Development

Free Golf

50% discount on food and beverage

Staff referral programme

Qualifications

• Experience in hospitality or food service roles.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Basic knowledge of food and beverage service.
• Accurate handling of transactions using POS systems.
• Willingness to work flexible hours.
• Team-oriented mindset.
• Basic understanding of food hygiene and health regulations.

Responsibilities

• Deliver exceptional customer service to guests.
• Take and process food and beverage orders accurately.
• Serve meals and beverages with high presentation standards.
• Prepare and serve drinks responsibly.
• Process transactions accurately using POS systems.
• Maintain cleanliness in dining and service areas.
• Assist in setup and service of club events.
• Monitor inventory levels and restock supplies.
• Adhere to food safety and hygiene regulations.
• Collaborate with kitchen and event teams for seamless service.

Skills

Customer service

Communication

Fast-paced efficiency

Food & beverage service knowledge

Job description

Overview

As a Food and Beverage Attendant at Get Golfing CIO's Mill Green Golf Club, you will provide excellent customer service in the clubhouse, bar, and dining areas. Your role includes taking orders, serving food and drinks, handling payments, and ensuring a welcoming atmosphere for members and guests. You’ll work closely with the kitchen and events team to maintain high service standards while keeping the area clean and well-stocked. Ideal candidates are friendly, efficient, and passionate about delivering a great hospitality experience in a golf club setting. At Get Golfing CIO, we are committed to supporting local communities and promoting the benefits of sports facilities, and the Front Of House role is an essential part of this mission.

Responsibilities

• Guest Experience - Deliver exceptional customer service, ensuring a welcoming and enjoyable atmosphere for all guests
• Order Management - Take and process food and beverage orders accurately, ensuring prompt and efficient service
• Food & Drink Service - Serve meals and beverages to guests, maintaining high presentation and service standards
• Bar Duties - Prepare and serve alcoholic and non-alcoholic drinks responsibly, following licensing regulations
• Payment Handling - Process transactions accurately using POS systems, handling cash and card payments securely
• Cleanliness & Hygiene - Maintain cleanliness of dining, bar, and service areas, ensuring compliance with health and safety standards
• Event Assistance - Support the setup, service, and breakdown of club events, functions, and tournaments
• Stock Control - Monitor inventory levels, restock supplies, and report shortages to management
• Compliance & Safety - Adhere to food safety, hygiene, and health regulations to ensure a safe working environment
• Team Collaboration - Work effectively with kitchen, bar, and event teams to ensure seamless service

Requirements

Essential:

• Previous experience in hospitality, food service, or a similar customer-facing role
• Strong communication and interpersonal skills with a friendly, professional attitude
• Ability to work efficiently in a fast-paced environment while maintaining high service standards
• Basic knowledge of food and beverage service, including handling alcoholic drinks responsibly
• Ability to handle cash/card transactions accurately using a POS system
• Willingness to work flexible hours, including evenings, weekends, and holidays
• A team-oriented mindset with a proactive approach to tasks
• Basic understanding of food hygiene and health & safety regulations (training can be provided)

Desirable:

• Previous experience in a golf club, hotel, or similar hospitality environment
• Food Safety Level 1 or 2 certification (or willingness to obtain)
• Personal License or experience in bar service
• Knowledge of golf and its culture (preferred but not essential)

Benefits

• Pension Plans
• Training & Development
• Free Golf
• 50% discount on food and beverage
• Staff referral programme