Food and Beverage Assistants

The Hotel Folk; Thorpeness; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a vibrant team as a Food & Beverage Assistant at a charming hotel group dedicated to exceptional hospitality. You'll play a vital role in creating memorable experiences for guests by delivering outstanding service and maintaining high standards in our restaurant and bar areas. This position offers a supportive environment where you can grow and develop your skills through tailored training. Enjoy perks like free golf, discounts at our spa, and a share of the tips while being part of a community that values guest satisfaction and teamwork. If you're enthusiastic and eager to learn, this opportunity is perfect for you!

Benefits

A share of the tips

Free Golf at Thorpeness Golf Club

28 days annual leave

50% off food in hotel restaurants

Discounted B&B from £50 per night

Discounted products at Weavers' House Spa

Employee Assistance Programme

Company pension scheme

Tailored company induction

Continued training and development opportunities

Qualifications

• Previous experience in a food and beverage role is helpful but not essential.
• Full training will be provided to ensure you meet expectations.

Responsibilities

• Provide courteous and efficient service to guests in restaurant and bar.
• Ensure presentation and cleaning standards are met consistently.

Skills

Customer Service

Attention to Detail

Communication Skills

Teamwork

Education

No formal education required

Job description

Hourly rate of up to £11.44 per hour - age dependant

The Hotel Folk are looking for bright, bubbly & enthusiastic Food & Beverage Assistants to join our friendly teams at one of our Hotels across The Hotel Folk Group.

We are currently recruiting at...

The Crown and Castle, Orford - part time roles.

Our Food & Beverage Assistants are an integral part of everything we do. They’re one of the main reasons our customers love our Hotels and Restaurants. As a Food & Beverage Assistant, you will provide courteous, efficient, and knowledgeable service to our guests and ensure that presentation and cleaning standards are achieved and maintained in our Restaurant and Bar areas. Previous waiter or waitress experience is helpful; however, full training will be provided.

We pay national minimum wage dependent on your age upon joining the company; however, you will be given a tailored training programme, so you are clear on what’s expected of you. Should you be aged between 16 or 17, your pay could increase to £8.00 per hour or £8.60 per hour for 18 – 20 year-olds once you have completed your training plan and passed your probation.

Benefits of working as a Food and Beverage Assistant:

• A share of the tips
• Free Golf at our Thorpeness Golf Club
• 28 days annual leave (including bank holidays and pro rata for hours worked)
• 50% off food in all our hotel restaurants
• B&B in any of our hotels from only £50 per night
• Discounted products at our Weavers' House Spa
• Hospitality Action - Employee Assistance Programme
• Company pension scheme
• Tailored company induction and continued training and development opportunities

Key tasks include:

• Having a keen attention to ensuring customer satisfaction in our restaurant and outside dining areas
• Being knowledgeable in the content of each menu to be able to correctly advise Guests on this
• Able to take orders accurately in a friendly and confident manner
• Ensure that restaurant tables are laid out correctly

About The Hotel Folk:

Founded in 1996, The Hotel Folk have grown to comprise six unique and individual family-run hotels, a Country Club, and a luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.

Please note that we will not be able to process your application unless you have the Right to Work in the UK.

If you would like to apply for this role, click apply now, attach your CV and use the job role as the subject title. We look forward to hearing from you!