Food and Beverage Assistant / Waiter/ Waitress

Exclusive Hotels; Coventry; On-site; GBP 20,000 - 24,000; Full time

Job summary

A leading hospitality company in Coventry is seeking a Food & Beverage Assistant to ensure guests enjoy memorable dining experiences. Responsibilities include preparing the restaurant, assisting in service, and maintaining quality standards. Previous experience and a passion for delivering exceptional service are essential. This role offers competitive salary and numerous benefits, including discounts and holiday entitlement.

Benefits

Competitive salary

29 days holiday

50% Discount on food and beverage

Cycle to work scheme

Meals on duty

Access to learning platform

Qualifications

• Previous experience in a similar environment is required.
• Ability to work as part of a team and independently.
• Desire to create a joyful experience for guests.

Responsibilities

• Ensure sufficient cutlery and crockery for service.
• Prepare the restaurant for guest interactions.
• Assist the restaurant team with food delivery.

Skills

Passion for pleasing guests

Previous experience as a Food and Beverage Assistant

Interest in fine food & wine

Confident communicator

Job description

Overview

We are actively seeking a Food & Beverage Assistant to help create happiness in amazing places by ensuring our guests receive a rapturous welcome whilst enjoying our dining experiences. Breakfast, lunch, afternoon tea and dinner are served at our guest’s convenience, whether formally in the hotel, or alfresco on the terrace, or picnic in the grounds.

Benefits and Perks

• Competitive salary, benefits and we pay above the Real Living Wage.
• 29 days holiday (increasing with length of service)
• We operate a discretionary service charge system.
• 50% Discount on food and beverage across all Exclusive properties
• Really big discounts of room nights across all Exclusive properties
• EAP provided by HospitalityAction
• HospitalityEssentials discount platform — giving you access to 1,000+ shopping discounts, cashback deals, and online exercise, wellbeing & finance guides
• Meals on duty provided for free
• Recognition and rewards scheme
• Access to our learning platform including great training and development programs.
• B Corp accredited and commitment to improving our People, Product and Planet.
• Free downloads to newspapers, magazines and books
• Cycle to work scheme

Main Responsibilities

Lots to do but lots of fun

As a Food and Beverage Assistant you will be responsible for Mise-en-Place ensuring that restaurants have sufficient quantities of cutlery and crockery for service and making sure the restaurant is prepared to entertain our guests. During the course of service you will support and assist the restaurant team with the delivery of food from the kitchen to the appropriate section.

The Ideal Candidate

Are you right for us

• A passion for pleasing to ensure our guests has a happy experience.
• Previous experience as a Food and Beverage Assistant / Waiter ideally gained in a similar environment.
• An interest, and appreciation of fine food & wine
• Confident communicator – important to liaise with your guests and your other team members.

About The Company

Are we right for you?

We expect a lot but we’ll give a lot to get the right people. There are 4 main things we look for

1. We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
2. We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then we’re not for you.
4. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.