Food and Beverage Assistant - voco Zeal

Valor Hospitality Careers UK; Exeter; On-site; GBP 10,000 - 40,000; Part time

Job summary

Un établissement de premier plan recherche un Food and Beverage Assistant pour offrir un service exceptionnel à ses invités. Vous serez un élément central de l'expérience des clients, en garantissant leur satisfaction durant leur séjour. Le poste inclut la préparation des aliments, le service, et le maintien des normes de propreté.

Benefits

Repas gratuits pendant le service

Réductions sur les séjours pour amis et famille

Réductions sur les repas dans les restaurants de l'hôtel

Programme d'assistance aux employés

Activités de bien-être sur le lieu de travail

Programme d'apprentissage financé

Qualifications

• Expérience préalable dans un rôle similaire souhaitée, mais pas obligatoire.
• Communication et compétences interpersonnelles exceptionnelles.
• Capacité à travailler dans un environnement rapide et à gérer plusieurs tâches.

Responsibilities

• Assister à la préparation et au service des aliments et boissons.
• Maintenir la propreté et l'organisation des espaces de restauration.
• Fournir un excellent service client en répondant aux demandes des clients.

Skills

Communication

Service à la clientèle

Gestion du temps

Souci du détail

Job description

Food and Beverage Assistant, £12.21 hour, Casual worker

Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn.

We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.

Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.
  
  

Desired Skills And Experience

• Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.
  
  

Benefits

Exclusive discounts for you, your friends and family

• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.
  
  

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.
  
  

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
  
  

Join Our Team

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond.