Get paid for doing what you love, get loads of rewards and benefits and learn new skills whilst you earn. We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience. Are you passionate about hospitality and customer service? Do you take pride in providing top‑notch service with a smile? If so, we'd love to hear from you.
Key Responsibilities
- Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
- Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
- Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
- Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
- Assist in the coordination and execution of events and special functions.
- Ensure all areas are well‑stocked and presented impeccably at all times. A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
Qualifications
- Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to work in a fast‑paced environment and handle multiple tasks efficiently.
- Strong attention to detail and a commitment to delivering high standards.
- Flexible to work various shifts, including evenings, weekends, and holidays.
Benefits
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just 5 per month.
- Supporting your hospitality career growth.
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
- Exclusive discounts for you, your friends and family.
- Valor team member rates at our UK hotels, with rooms from just 30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well‑fuelled.
- Access to high‑street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer‑a‑friend bonuses, starting at 250.