FOOD AND BEVERAGE ASSISTANT (BAR, RESTAURANT, EVENTS)

Leonardo Hotels UK & Ireland; Cardiff; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading hospitality firm in Cardiff seeks a Food and Beverage Assistant to deliver first-class service in the restaurant and bar. The ideal candidate will be proactive, friendly, and capable of creating an excellent guest experience. This role offers a dynamic working environment and growth opportunities within the company.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to Company Pension Scheme

Ongoing job-related training programmes

Qualifications

• Must be friendly and capable of delivering excellent guest service in a fast-paced environment.
• Confident in speaking with guests and building a good rapport.

Responsibilities

• Ensure guests have a great experience in the restaurant and bar.
• Share positive energy with guests and your team.
• Maintain a can-do attitude at all times.

Skills

Friendly personality

Proactive attitude

Excellent guest service

Confidence in communication

Job description

Overview

As a Food and Beverage Assistant, you’ll be a welcoming face of the hotel, bringing your friendly personality every day. You’ll work in a busy role as part of a vibrant team delivering first-class hospitality across the restaurant, bar, and events.

Perks and Benefits

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

What you’ll do

• Be yourself!
• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team – we love building a good rapport

What we’re looking for

We’re seeking someone who is friendly, proactive and capable of delivering excellent guest service in a fast-paced environment.

Why join us

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. Our GROWonline learning portal helps you develop the knowledge and skills you need, along with regular coaching and training from your manager. We offer Wellness webinars and routines to support your progress, with top-notch practical training and clear progression for a bright future in Hospitality.

About Leonardo Hotels

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and, as a fast-growing hotel group, have plans for expansion. We recruit for personality – it is all about how you interact with others and how you demonstrate our values: Consistent, Friendly, Genuine, Positive and Willing. All team members are valued and respected for who you are. We offer a fun and friendly working environment with activities such as summer barbecues, Christmas parties, Thank You Week and birthday celebrations. We also offer employee benefits including discounts on overnight stays and the Leo Points rewards system for recognitions and days off.