Food and Beverage Assistant

Valor Hospitality Careers UK; Peterborough; On-site; GBP 26,000; Full time

Job summary

Join a forward-thinking company as a Food & Beverage Assistant, where you will play a crucial role in delivering exceptional guest experiences. This position offers an exciting opportunity to engage with customers, ensuring their dining experience is memorable. You will assist in food preparation, maintain cleanliness, and provide top-notch service while enjoying a range of benefits including exclusive discounts and wellness programs. If you are passionate about hospitality and eager to grow in your career, this role is perfect for you!

Benefits

Exclusive discounts for friends and family

Discounted hotel stays

50% discount when dining

Free meals while on duty

Access to high-street discounts

Cycle To Work Scheme savings

Generous refer-a-friend bonuses

Wellness activities

Employee Assistance Programme

Healthcare Cash Plan options

Qualifications

• Previous experience in a similar role is desirable but not mandatory.
• Strong attention to detail and a commitment to delivering high standards.

Responsibilities

• Assist in the preparation and serving of food and beverages to guests.
• Provide excellent customer service by addressing guest inquiries.
• Support the F&B team in all operational duties.

Skills

Customer Service

Communication Skills

Attention to Detail

Ability to Work in Fast-Paced Environment

Education

Experience in Hospitality Industry

Job description

£25,396.80 per annum/ £12.21 hour, 40 hours per week (5 days)

Get paid for doing what you love, get loads of rewards & benefits and learn new skills whilst you earn.

We are seeking a dedicated and enthusiastic individual to join our team. As a Food & Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.

Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities

1. Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
2. Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
3. Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
4. Support the F&B team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
5. Assist in the coordination and execution of events and special functions.
6. Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills And Experience

1. Previous experience in a similar role within the hospitality industry is desirable but not mandatory.
2. Excellent communication and interpersonal skills.
3. Ability to work in a fast-paced environment and handle multiple tasks efficiently.
4. Strong attention to detail and a commitment to delivering high standards.
5. Flexible to work various shifts, including evenings, weekends, and holidays.

Benefits

1. Exclusive discounts for you, your friends and family.
2. Valor team member rates at our UK hotels, with rooms from just £30 B&B.
3. Discounted stays for friends and family.
4. 50% discount when dining in our restaurants and bars.
5. Free meals while on duty, keeping you well-fuelled.
6. Access to high-street discounts on a range of shops, experiences and more.
7. Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
8. Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

1. A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
2. Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
3. Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

1. Fully funded apprenticeship programmes.
2. Internal development programmes, designed to support you as you grow within your role.
3. Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

Join Our Team

Valor Hospitality is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Across the UK, we currently operate 34 hotels across leading brands such as Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans too, with three new luxury 5-star hotels planned to open in 2024.