Food and Beverage Assistant

Leaf Hospitality; Kingston upon Hull; On-site; GBP 20,000 - 25,000; Full time

Job summary

Leaf Hospitality seeks a passionate individual for a front-of-house role in a vibrant hotel setting. The successful candidate will work closely with a dedicated team to ensure that guests receive exceptional service. Flexibility and a positive attitude are keys to thriving in this bustling environment, where team spirit and customer satisfaction are paramount.

Benefits

Flexible shifts to suit your lifestyle

50% off food and beverage across the Leaf Hospitality portfolio

Free access to employee assistance program

Team member of the month rewards

Continuous learning and development opportunities

Qualifications

• Passion for hospitality is essential.
• Must be able to work flexible shifts, including evenings and weekends.
• Experience in a hospitality setting is preferred but not required.

Responsibilities

• Workfront-of-house including greeting guests and providing table service.
• Prepare the bar for the day and night ahead.
• Support team members and engage with customers.

Skills

Teamwork

Customer Service

Communication

Sales

Job description

This stunning four-star hotel is centrally located within Hull, on Ferensway, minutes from the train station and St Stephens Shopping Centre. The hotel is opposite the Hull Truck Theatre and is a short stroll to the bustling downtown and marina area. This contemporary-style hotel offers a stylish stay for corporate guests and also accommodates leisure guests and family stays with its spacious and relaxing environment.

The hotel boasts 165 bedrooms and a 1,000sqm ballroom for events and conferences. There is a Marco Pierre White Steakhouse and Grill offering hearty meals and a pleasurable atmosphere. Guests will enjoy relaxing with food and drinks in our lounge bar or may choose to visit our rooftop bar The Lexington for panoramic views of Hull and a handmade cocktail on the terrace.

What we're looking for:

Are you passionate about people, drinks and food? If the answer is yes, then this is the role for you! We are seeking a bubbly and friendly candidate who likes to be in a customer-facing position. You will ideally have worked within a hospitality setting previously and be familiar with the inner workings of a restaurant, however, this is not essential as training will be provided. What is essential though is a passion for hospitality! You will be hard-working, able to work alongside others as part of a team, and able to speak confidently to customers. You will also be willing to work a range of shifts, including daytime, evenings and weekends.

Day in the life of:

You will be working within the hotel's Restraunt alongside a passionate team who are eager to deliver an exceptional experience for our guests. You will work a range of shifts including daytime, evenings and weekends. You'll be working in a front-of-house position meeting and greeting guests and providing great table service. You'll be a great team player working closely with your kitchen and bar colleagues to ensure a smooth service.

Example key duties:

• Preparing the bar for the day and night ahead including setting up, prepping, stocking and cleaning.
• Meeting and greeting guests. Making recommendations and engaging in conversation.
• Taking food and drink orders and processing them through a till. Cash and card transactions.
• Proving table service.
• Sales driven, keen to up-sell and cross-sell.
• Coaching and supporting new team members.
• Supporting other hotel colleagues and helping out in other areas of the hotel when it's needed.

What you'll get in return:

• Flexible shifts to suit your lifestyle
• Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio
• Continuous learning & development opportunities
• Free access to 24/7 employee assistance program
• Team member of the month - £100 and Team member of the year - £500

This hotel is managed by leaf HOSPITALITY who is a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.

#BeExcellent #BeHuman #HaveIntegrity #BeEntrepreneurial