Food and Beverage Assistant

Forest Holidays; Kings Clipstone; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading UK holiday provider in Kings Clipstone seeks a Food and Beverage Assistant dedicated to providing exceptional service. You'll welcome guests, serve food and drinks, and handle retail tasks. Ideal candidates are communicative, detail-oriented, and enthusiastic about guest satisfaction. Join a company that values both people and the environment, with benefits like generous leave and bonuses.

Benefits

Generous holiday allowance

Performance-based bonuses

Social events and awards evenings

Pension scheme

Paid volunteer day

Subsidised meals

Wellbeing events & activities

Discount on cabin breaks

Hundreds of discounts

Qualifications

• Experience in a fast-paced F&B or retail environment.
• Articulate and approachable personality.
• Passion for delivering an outstanding guest experience.

Responsibilities

• Welcome guests checking in for their holiday.
• Serve food and drinks in the café, bar, and restaurant.
• Handle retail duties in the on-site shop.

Skills

Customer service

Communication

Attention to detail

Positive attitude

Job description

Overview

Working at our Forest Retreat, the heart of our location, you'll provide a warm welcome to guests checking in for their holiday. You will serve food and drinks in our café, bar, and restaurant, as well as handle retail duties in our on-site shop. In this role you must deliver exceptional customer service, ensuring every guest enjoys the perfect Forest Feeling experience.

Ideal candidate

Our ideal Food and Beverage Assistant is articulate and approachable. You put our guests at the heart of everything you do and have a helpful, positive personality. Passionate about all the little details that make a holiday great is what makes our guests return time and time again.

We\'re looking for someone with

• Experience in a fast-paced F&B or retail environment.
• A friendly, positive, and helpful attitude.
• Passion for delivering an outstanding guest experience.
• Excellent communication skills and attention to detail.

Company and values

We\'re a Certified B Corp. Our business has been recognised as a force for good. It\'s what we\'ve always known: our holidays are good for people and the planet. We\'ve never done business as usual. Our holidays are unique, and so are we. We\'re a team of 800 people. We\'re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay. Our tucked-away cabin locations are always thoughtfully placed. They\'re places to discover the wonders of nature and realise the part we all play in protecting it.

Benefits

• Generous holiday allowance - Take the time you need to recharge and enjoy a healthy work-life balance.
• Performance-based bonuses - Earn a 5% bonus (paid quarterly) if customer service targets are met.
• Social events and awards evenings - Celebrate success with your team.
• Pension scheme - Secure your future with our company pension.
• One full paid day to volunteer - Give back to a cause you care about.
• Subsidised meals - Discounted food when working on location.
• Wellbeing events & activities - Focus on your mental and physical wellness.
• Save on cabin breaks - Enjoy up to 20% off pre-booked stays or last-minute breaks for just £75 per cabin. Friends and family also receive 15% off.
• Hundreds of discounts - Save on top brands across the UK.

Pay rates for aged 16 and 17

• 16 years: £7.55 per hour
• 17 years: £10.00 per hour

Forest Holidays is a Certified B Corporation, committed to sustainability and responsible tourism. By joining us, you\'ll be part of a team that values people and the planet.