Food and Beverage Assistant

Valor Hospitality Careers UK; Exeter; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading hospitality provider based in Exeter is looking for a dedicated Food and Beverage Assistant. You will deliver exceptional service and enhance guest experiences in a dynamic environment. The ideal candidate will possess strong communication skills and attention to detail, with a passion for hospitality. This role offers various benefits, including exclusive discounts, free meals while on duty, and opportunities for career growth.

Benefits

Exclusive discounts for friends and family

50% discount in restaurants and bars

Free meals while on duty

Access to Employee Assistance Programme

Qualifications

• Previous experience in a hospitality role is desirable.
• Strong customer service orientation.
• Ability to work flexibly including shifts.

Responsibilities

• Assist in food and beverage preparation and serving.
• Maintain cleanliness and organisation of dining areas.
• Address guest inquiries and resolve complaints promptly.

Skills

Communication skills

Attention to detail

Customer service

Flexibility

Job description

£12.21 per hour, Occasional Worker Agreement - Casual

voco Zeal Exeter Science Park, is situated at the entrance of Exeter Science Park, home to the South West’s leading Science, Technology, Engineering, Maths and Medicine businesses. This premium 4-star hotel offers 142 stylish bedrooms, a restaurant and bar showcasing local produce, a mini gym, gardens and versatile meeting space. The hotel is 100% electric and has a car park with 12 EV charging points.

Sustainability is a key part of our hotel’s ethos. All our team are certified as ‘Carbon Literate’, and you should be eager to participate in Carbon Awareness training. We expect our team members to understand the impact of their actions on our environment, and actively contribute to reducing emissions as well as suggesting ideas of their own.

Job Description

We are seeking a dedicated and enthusiastic individual to join our team. As a Food and Beverage Assistant, you'll be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.

Are you passionate about hospitality and customer service? Do you take pride in providing top-notch service with a smile? If so, we'd love to hear from you.

Key Responsibilities

• Assist in the preparation and serving of food and beverages to guests in an efficient and pleasant manner.
• Maintain cleanliness and organisation of the dining areas, ensuring compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries and resolving complaints promptly and professionally.
• Support the Food and Beverage team in all operational duties, including setting up and clearing tables, restocking supplies, and assisting with inventory management.
• Assist in the coordination and execution of events and special functions.
• Ensure all areas are well-stocked and presented impeccably at all times.

Desired Skills And Experience

• Previous experience in a similar role within the hospitality industry is desirable but not essential
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks efficiently.
• Strong attention to detail and a commitment to delivering high standards.
• Flexible to work various shifts, including evenings, weekends, and holidays.

Benefits

• Exclusive discounts for you, your friends and family
• Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
• Discounted stays for friends and family.
• 50% discount when dining in our restaurants and bars.
• Free meals while on duty, keeping you well-fuelled.
• Access to high-street discounts on a range of shops, experiences and more.
• Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
• Generous refer-a-friend bonuses, starting at £250.

Caring for your health and wellbeing, both in and outside of work

• A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
• Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
• Healthcare Cash Plan options, from just £5 per month.

Supporting your hospitality career growth

• Fully funded apprenticeship programmes.
• Internal development programmes, designed to support you as you grow within your role.
• Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.

We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.