Food and Beverage Assistant

Andrew Brownsword hotels; Cheltenham; On-site; GBP 16,000 - 24,000; Full time

Job summary

A family of unique hotels in the Cotswolds is seeking a Food & Beverage Assistant. The role requires no prior experience, and training will be provided. Responsibilities include assisting guests with menu choices and ensuring a positive dining experience. Benefits include competitive pay, service charge, and various employee perks including discounts and free meals. This position offers a great entry-level opportunity in the hospitality sector.

Benefits

Competitive pay plus service charge and tips

Perkbox retail and hospitality perks

Employee Assistance Programme

Free meals on duty

Milestone rewards and gifts for years of service

Qualifications

• All applicants considered; no experience required as training will be provided.

Responsibilities

• Learn the menu and advise guests to help them make informed choices.
• Work closely with front-of-house and back-of-house teams to ensure a wonderful guest experience.
• Contribute to a positive team environment and build relationships across departments.
• Support flexible rotas and maintain a fair work/life balance.
• Help ensure guests have a memorable experience and feel welcome.

Job description

Overview

Location: The Slaughters Country Inn, set in the heart of a Cotswold village. The hotel holds 5 AA Gold Stars for Guest Accommodation and 2 AA Rosettes. On- or off-site staff accommodation may be available, with free on-site parking. Service charge is pooled and 100% shared among the team; for a full-time employee this can be around £260 per month (circa £3,200 per year) in addition to base pay.

Join us as a Food & Beverage Assistant. Bring your passion and personality to a role that links front-of-house and back-of-house teams to ensure guests have memorable experiences.

Responsibilities

• Learn the menu and advise guests to help them make informed choices.
• Work closely with front-of-house and back-of-house teams to ensure a wonderful guest experience.
• Contribute to a positive team environment and build relationships across departments.
• Support flexible rotas and maintain a fair work/life balance.
• Help ensure guests have a memorable experience and feel welcome.

Qualifications

• All applicants considered; no experience required as training will be provided.

Benefits

• Competitive pay plus service charge and tips.
• Perkbox retail and hospitality perks, including staff discounts across hotels (25% off food & beverage, £25 B&B per person group rate, and guest/family rates).
• Employee Assistance Programme with confidential helpline.
• Free meals on duty and development opportunities with internal promotions across the group.
• Milestone rewards and gifts for years of service, plus anniversary perks.

About our family of hotels

We bring a family of hotels together under one roof, each hotel unique and quirky. Quality is fundamental, and our aim is to make everyone feel included and welcome — both our team and our guests. Our group includes hotels such as Gidleigh Park (Devon) and Amberley Castle, with Abode Manchester in a historic setting near Piccadilly Station. To see the full group, please refer to our listing.

If you are interested, get in touch: Send a Whatsapp message with FAMILYFIRST to [phone] to find out more, chat, and apply (or apply through the normal channel).