Food and Beverage Assistant

Leonardo Hotels UK & Ireland | Formerly Jurys Inn; Cardiff; On-site; GBP 20,000 - 28,000; Full time

Job summary

An established industry player in hospitality is seeking a vibrant Food and Beverage Assistant to join their dynamic team. In this engaging role, you'll be the face of the hotel, bringing warmth and friendliness to every guest interaction. Your responsibilities will include delivering exceptional service in the restaurant and bar, ensuring every guest leaves with a smile and a desire to return. With a focus on colleague well-being and professional development, this position offers a supportive environment where your contributions are valued, and your growth is prioritized. If you're passionate about hospitality and eager to make a difference, this opportunity is perfect for you.

Benefits

Special rates on hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Access to Company Pension Scheme

Life Assurance

Wellbeing Support

Ongoing job-related training programmes

Qualifications

• Must have a can-do attitude and be confident in speaking with guests.
• Ability to share positive energy and ensure guest satisfaction.

Responsibilities

• Deliver first-class hospitality in the restaurant and bar.
• Ensure guests have a great experience and want to return.

Skills

Customer Service

Teamwork

Positive Attitude

Communication Skills

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar.

Some Of The Perks Our Colleagues Enjoy Include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• The important stuff: access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal Food & Beverage Assistant, you will:

• Be yourself!
• Share your positive energy with guests and your team
• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!
• Have a can-do attitude
• Be confident in speaking with guests and the team – we love building a good rapport

Why come join us? We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. In our business, your hard work and pace is valued so it’s our role to keep you at the top of your game as a Hospitality professional! Our “GROWonline” learning portal ensures you develop the knowledge and skills you need, along with regular coaching and training from your manager. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellness webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!

Our Story: Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years; there’s never been a more exciting time to come join us!