Food and Beverage Assistant

ABode Canterbury; Canterbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A stylish boutique hotel in Canterbury seeks a passionate Food & Beverage Assistant to enhance guests' experiences while developing lasting memories. The hotel offers a collaborative environment with focus on team relationships, flexibility in scheduling, and various perks including competitive pay, discounts, and career development opportunities.

Benefits

Competitive pay including service charge and tips

Retail and hospitality perks via Perkbox platform

25% discount on food & beverage across hotels

Confidential employee assistance programme

Free meals during duty hours

Career development pathways

Opportunities for internal promotion

Milestone awards for annual service

Qualifications

• Personality and attitude are crucial; no experience required.

Responsibilities

• Work closely with front of house and back of house teams.
• Ensure guests have a memorable experience and assist with menu knowledge.
• Help across departments as part of a team.

Job description

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Location :ABode Canterbury is a stylish, four AA star 72-bedroom boutique hotel on Canterbury High Street, which houses our own restaurant brand, Brasserie ABode.

For the commuters, Canterbury East and West train stations are just a few minutes’ walk away.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.

Service charge can be in the region of £115 a month (around £1375 per year) over and above base pay for a full time employee.

Send us a Whatsapp message with FAMILYFIRST to [phone] to find out more, chat to us and apply!

Come and
join our team as a Food & Beverage Assistant and let your passion and
personality shine

Our culture
is important to us, and we encourage everyone in our teams to show
thoughtfulness towards each other and our guests.

As a Food
& Beverage Assistant you will work closely with both the front of house and
back of house team, to ensure our guests not only have a wonderful time, but
also make memories to last a lifetime.

We welcome
applications from candidates with no experience, as this role is all about
personality and attitude, we can teach you the rest.

Check out some of the key points
about the role:

• We serve a lot of yummy dishes, so we ask
  that you get to know the menu, that way you can advise our guests, if they ask
  for help.
• You spend a
  lot of your life at work, meaning often your colleagues’ become friends, and we
  encourage that. We want our employees to build close relationships across all
  teams.
• Ensuring all
  our guests have a memorable experience.
• We are one
  team, so we will all muck in from time to time, helping each other across
  departments.

Work/life, or as it should be called life/work balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

To
say thank you, we have many perks:

• Competitive
  pay – We are proud that everyone who joins our group gets a competitive a
  rate of pay, irrespective of age, plus you get service charge and tips on
  top.
• Treat
  yourself once in a while with lots of retail and hospitality perks through
  our Perkbox platform.
• Excellent
  discounts across our family of hotels – you will be entitled to 25% off
  food & beverage in our hotels plus we offer an amazing staff rate of
  £25 B&B per person across the group & your friends and family get
  special rates too.
• We
  understand it’s OK not to be OK, so we offer an externally run
  confidential helpline for any support you require about anything you might
  need as part of our Employee Assistance Programme.
• We
  sustain you physically too, meals when you are on duty are free.
• To be
  the best version of yourself, we encourage our teams to be curious.
  Everyone can learn and develop - our development pathways are unique to us
  and are the best in the business.
• We
  provide lots of opportunity to progress and move up – we have made
  hundreds of internal promotions, including to General Manager level.
• We
  like to say a special thank you for every year you are with us - our
  milestone awards include Champagne, afternoon tea, or dinner for you and
  someone special. When you reach the big milestones, you receive extra
  special gifts on top like longer hotel stays, extra days off and a unique
  gift especially chosen for you.

About our
family of hotels

We bring a
family of hotels together under one roof, ready to welcome guests with open
arms, warm hearts and experiences that are simply memorable.

Each of our
hotels are unique, individual, and quirky in personality. Quality is
fundamental to everything we do, and it is the simple things that matter. We
believe everyone should feel included, special and welcome, and that applies to
our team and our guests.

We have
very unique hotels in very special locations, from the award winning Gidleigh
Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode
Manchester set in a 19th century textile factory, two minutes from Piccadilly
train station – to see the whole group, take a look
herewww.brownswordhotels.co.uk

If
you're the type of person that likes to learn and share the wisdom, get
in touch

Send
us a Whatsapp message with FAMILYFIRST to [phone] to find out more,
chat to us and apply (or apply the normal way, whichever works best for you!)