Food and Beverage Assistant

Crieff Hydro Group; Ballachulish; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

Live-in Accommodation

Exclusive Discounts

Team Rate Hotel Stays

Refer a Friend Bonus

Guest Mention Rewards

Friendly & Supportive Team

Career Progression

Wellbeing Support

Team Events & Annual Staff Party

Job summary

Crieff Hydro Family of Hotels in Glencoe is hiring a Food & Beverage Assistant at The Kingshouse Hotel. You’ll be at the heart of guest experience, serving breakfasts, pouring local ales, and helping create memorable events with warmth and attention to detail.

We value a natural host, passion for hospitality, team spirit, curiosity and flexibility. This is a full-time role (40 hours/week) with live-in accommodation available, paid £13.75 per hour plus tips up to £4,000 per year.

Qualifications

• Friendly, approachable demeanor and welcoming guest interactions.
• Love for great food, drink and service with enthusiasm to share.
• Reliable, supportive and thrives in a fast-paced, collaborative environment.
• Keen to learn, comfortable chatting with guests, authentic.
• Adaptable to shift patterns in hospitality settings.

Responsibilities

• Serve breakfasts and pour local ales to guests.
• Help create memorable moments at events and weddings at Kingshouse Hotel.
• Become expert in menus and estate-to-plate ethos across the hotel.

Skills

Natural host

Passion for hospitality

Team spirit

Curiosity and confidence

Flexibility

Job description

A legendary location. A warm welcome. Gather now in Glencoe.

Be part of the Family

We’re a family business through and through – family owned since 1868, family run and with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small, but all offer fantastic food and drink, cozy beds and a wealth of things to do.

We offer an expansive range of benefits to help you make the most of life outside of work, and we’re committed to creating an inclusive culture where everyone feels heard and valued.

We treat our guests like family, and we support our people the same way. If you’re someone who lives our values of Be Creative, Be Curious, Be Thoughtful, Be Positive and Be You, you’ll fit right in.

The Kingshouse Hotel

The Kingshouse Hotel is part landmark hotel, part adventurers’ bunkhouse, slap-bang in Glencoe and on Scotland’s world-famous West Highland Way. We have 57 bedrooms offering a tranquil night’s sleep, as well as the Bunkhouse, offering shared rooms. Everyone is welcome and everyone is made to feel at home in our truly special Hotel.

Our Estate-to-Plate ethos runs through our menus across our restaurant and two bars. Inspired by our unique location and Scotland’s abundant land and sea larder, we use the best of ingredients to guarantee our guests an exceptional experience, brimming with Scottish hospitality and flavor, while they experience a customer service which lives up to these standards too.

About the role

As a Food & Beverage Assistant at Kingshouse Hotel, you’ll be at the heart of our guest experience - whether it’s serving up hearty breakfasts, pouring local ales in the bar, or helping create unforgettable moments at one of our events. You’ll bring warmth, personality and attention to detail to every interaction, making sure every guest feels right at home. You’ll become an expert in our menus, our local suppliers, and the stories behind our estate-to-plate ethos.

As we go into our busy wedding season, we're hiring multiple team members for this role, with various shift patterns including breakfasts, evenings, weekends and everything in between. We're offering full time (40 hours per week) contracts with accommodation available for those who need it.

What we need from you

• A natural host – someone who’s friendly, approachable and genuinely enjoys making people feel welcome.
• Passion for hospitality – you love great food, drink and service, and you’re eager to share that enthusiasm with others.
• Team spirit – you’re reliable, supportive and thrive in a fast-paced, collaborative environment.
• Curiosity and confidence – you’re keen to learn, happy to chat with guests, and not afraid to be yourself.
• Flexibility – hospitality can be unpredictable, so you’ll need to be adaptable and ready to jump in wherever needed.

What you’ll get from us

• A competitive pay of £13.75 per hour and a share of tips (estimated up to £4,000 per annum for full time team members).

• Live-in Accommodation– Affordable housing with bills included may be available. Availability and rates (set by HMRC) can be discussed at interview.
• Exclusive Discounts– Enjoy 30% off food, drinks and retail, discounted leisure membership and reduced rates on hotel activities.
• Team Rate Hotel Stays– Take time to recharge withdiscounted staysat all of our hotels from just £30 per night - where will you explore next?
• Refer a Friend Bonus – Earn up to £250-£500 for each successful team member or manager which you recommend to us.
• Guest Mention Rewards – Earn £5 every time a guest gives you a positive shoutout in a review.
• A Friendly & Supportive Team– Work in afun, welcoming environmentwhere team spirit and well-being are a priority.
• Career Progression– With seven hotels, multiple departments, and a wide range of roles, you’ll have plenty of opportunities togrow and explore new career paths.
• Wellbeing Support– Get 24/7 confidential supportvia theHealth Assured Employee Assistance Programme, covering mental health, finances, and more.
• Team Events & Annual Staff Party– We love to celebrate our people! Enjoy team events throughout the year and alegendary annual staff party.

Careers at the Crieff Hydro Family of Hotels

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Please note:This opportunitydoes not qualify for sponsorship. To be considered for this role, you must have theright to work in the UK.

Getting here

We’re only a 40 minute drive from Fort William and 1 hour from Oban

For those wanting to use public transport, you can catch a bus just five minutes from the Hotel. Buses also go from here to Glasgow/Edinburgh or North through the Highlands to Inverness – a couple of hours either way. There’s up to eight a day in summer and a few less in winter so good for getting away on your days off.