Food and Bar Service Staff 26hpw (Dolphin Centre)

Darlington Borough Council; Darlington; On-site; GBP 25,000; Part time

Job summary

Darlington Borough Council seeks enthusiastic Food and Bar Service Staff for the Dolphin Centre. This part-time role requires flexibility in working hours, with a strong focus on delivering outstanding customer service while working as part of a dynamic team. Benefits include annual leave, pension scheme, and various staff discounts.

Benefits

32 days annual leave plus bank holidays

Access to Local Government Pension Scheme

Flexible working arrangements

Generous maternity, paternity, and adoption leave schemes

Training and development opportunities

Cycle to Work Scheme

Employee Travel Club discounts

Wellbeing programs

Qualifications

• Passion for delivering outstanding customer service.
• Ability to work varying shifts on a 10-week rotation.
• Must be aged 18 or over to serve alcoholic drinks.

Responsibilities

• Deliver excellent customer service within a busy environment.
• Work varying shifts, including evenings and weekends.
• Contribute to business performance as part of a team.

Skills

Customer Service

Teamwork

Flexibility

Job description

Food and Bar Service Staff 26hpw (Dolphin Centre) (Ref: POS000375)

Salary: £24,027 per annum (pro rata), Salary Band: £10,001 to £20,000, Post Type: Permanent, Hours Per Week: Part time

Job and Application Details

Categories: Catering / Cleaning
Directorate: N/A
Published Date: 11/06/2025
Closing Date: 26/06/2025

Based at the Dolphin Centre as part of the Front of House Team, you will thrive in a fast-paced environment and understand the importance of excellent customer service. We are looking for passionate individuals who are enthusiastic about delivering outstanding customer service and contributing to business performance. You will be proud to be part of this successful team.

The successful applicant will work varying shifts to meet the needs of the business, typically on a 10-week rotation, subject to change. Shifts generally occur between 7:30 am and 10:30 pm, with some later shifts for events. Many shifts are at weekends and evenings, so commitment to these hours is required.

As this role involves working in a licensed premises and serving alcoholic drinks, applicants must be aged 18 or over.

Opportunities may also exist to work in the South Park Café, managed by Dolphin Centre Catering.

Benefits include:

• 32 days annual leave plus bank holidays, with options to purchase additional leave (pro-rata for part-time)
• Access to the Local Government Pension Scheme, with voluntary contributions available
• Flexible working arrangements
• Generous maternity, paternity, and adoption leave schemes
• Staff equality forum
• Training, learning, and development opportunities
• Physiotherapy and confidential counselling services
• Wellbeing programs
• Cycle to Work Scheme
• Dolphin Centre Fit for Life discounts
• Retail discounts (local and national)
• Arriva Employee Travel Club

For more benefits information, visit our 'Why Work for Us' webpage.

Interviews will be held at the Dolphin Centre on Monday, 7th July 2025.

For detailed role information, refer to the Role Profile and Supporting Information. For an informal discussion, contact Michelle Wood or Kelly Thompson, Catering Duty Managers, at 01325 406981.

Applicants will be notified via email from [e-mail]; please check your inbox and Junk folder. We encourage applicants with disabilities who meet the minimum criteria to apply.

If you experience difficulties applying, contact the HR Team at 01325 405486 or [e-mail].

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