Folkestone - Trainee Business Manager - McDonald's

Roadchef; Folkestone; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a hands-on Trainee Business Manager to lead their team in the South East of England. This role is perfect for someone passionate about coaching and developing others while delivering exceptional customer service. With a commitment to growth and development, the company offers full training and a flexible shift pattern. Join a supportive environment where people come first, and enjoy a range of benefits including discounts, a contributory pension, and opportunities for career advancement. If you're ready to inspire and lead, this is the perfect opportunity for you.

Benefits

1 meal whilst on duty

Up to 70% discount for you, family, and friends

Cash bonus for referrals

Discounts on high street and online stores

Free onsite parking

Contributory pension after 3 months

Access to Occupational Health support

Employee Assistance Program

Mental Health First Aiders

Great development opportunities

Qualifications

• Experience in a similar industry is essential.
• A friendly attitude and teamwork spirit are required.

Responsibilities

• Lead the McDonald's team in delivering excellent customer service.
• Ensure the best experience for customers at Roadchef.

Skills

Customer Service

Leadership

Teamwork

Coaching

Education

Experience in a similar industry

Job description

Folkestone - Trainee Business Manager - McDonald's

Our Area Director, Paul, is seeking a hands-on Trainee Business Manager to lead his McDonald's team in the South East of England. The successful candidate should be located within a commutable distance to one of our existing Roadchef sites in Maidstone and Westerham, or to our new location on the M20 near Folkestone (opening soon).

Our Teams and Managers are the face of Roadchef, and we celebrate them as the most important part of our business. To help us "De Stress" and "Delight" our customers, we seek Managers who are inspirational leaders, passionate about coaching and developing their team members.

As part of our management team, you should have a passion for delivering excellent customer service, lead by example, and ensure our customers receive the best experience. We are proud of our brands and the career opportunities we offer, with many pathways for growth and development.

We provide full training; all you need is experience in a similar industry, a friendly attitude, teamwork spirit, and a positive, can-do attitude.

Managers at Roadchef work a flexible 5 out of 7 days shift pattern, including weekends and bank holidays.

Additional benefits include:

• 1 meal whilst on duty
• Up to 70% discount for you, family, and friends at all Roadchef sites
• A cash bonus for each friend you refer
• Discounts on high street and online stores via our Hapi app
• Free onsite parking
• Contributory pension after 3 months
• Access to Occupational Health support
• Employee Assistance Program
• Mental Health First Aiders
• Great development opportunities — 65% of our current Managers started as Team Members

Who are we?

Roadchef is the only Motorway services provider to hold the Platinum Investors in People accreditation and was recognized as one of the top 25 Best Big Companies to work for in 2023 with a 2-star accreditation.

People come first in everything we do. We are proud that 65% of our Managers have advanced through our internal training programs.