FOI and Access to Health Records Manager

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust; Coventry; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading healthcare organization in Coventry is seeking an Information Governance manager to lead the FOI and Access to Health Records Team. The role involves ensuring compliance with relevant laws and managing a dynamic team. Excellent organizational and communication skills are required, along with proficiency in Microsoft Office. Join a trusted academic institution at the forefront of healthcare innovation.

Qualifications

• Excellent organizational, communication and interpersonal skills are essential.
• Good working knowledge of Microsoft Office applications.

Responsibilities

• Lead and manage the FOI and Access to Health Records Team, ensuring compliance.
• Oversee processing of FOI and A2HR requests accurately and timely.
• Provide specialist advice on FOI, data protection, and access to records.
• Line manage team members, including recruitment and performance management.
• Maintain request tracking systems and produce compliance reports.
• Respond to complaints and liaise with internal and external stakeholders.
• Support legislative change implementation and contribute to Trust committees.
• Promote continuous improvement and staff development.

Skills

Organisational skills

Communication skills

Interpersonal skills

Microsoft Office applications

Tools

Infreemation

Job description

Overview

The Information Governance Unit are looking for a dynamic, hard-working, individual. The post holder will manage the Freedom of Information (FOI) and Access to Health Records (A2HR) Team ensuring that all requests for information received under the provisions of the Freedom of Information Act are processed and forwarded for approval and that all requests for information made pursuant to the Data Protection Act 2018 (DPA) and Access to Health Records Act (AHRA) 1990. Candidates must have excellent organisational, communication and interpersonal skills. A good working knowledge of Microsoft Office applications is a must.

Responsibilities

• Lead and manage the FOI and Access to Health Records (A2HR) Team, ensuring statutory compliance with FOI Act, DPA, AHRA, and UK GDPR.
• Oversee processing of FOI and A2HR requests, ensuring timely and accurate responses.
• Provide specialist advice and support across the Trust on FOI, data protection, and access to records.
• Line manage team members, including recruitment, appraisals, training, and performance management.
• Maintain and develop request tracking systems (e.g. Infreemation) and produce compliance reports.
• Respond to complaints and appeals, liaising with internal teams and external stakeholders.
• Support implementation of legislative changes and contribute to relevant Trust committees.
• Promote continuous improvement and staff development within the team.

About University Hospitals Coventry and Warwickshire NHS Trust

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

Why join us

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

Our commitment to equality

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Contact

For further details / informal visits contact: Name: Subhana Choudhury
Job title: Information Governance Unit Support Manager
Email address: [e-mail]