FOH Team Member - Slim Chickens - Merry Hill

Slim Chickens - Boparan Restaurant Group; London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading hospitality group as a Front of House Team Member, where your passion for customer service and energetic spirit will shine. At Slim Chickens, you'll greet guests, take orders, and help create memorable dining experiences in a supportive environment with excellent career growth potential. Enjoy flexible schedules and numerous benefits designed to keep you happy at work.

Benefits

50% off total bill for you and 5 friends.

Access to exclusive discounts through BRG Spark App.

20% off at Carluccio’s retail gift shop & deli.

Free mortgage advice through Financial & Wellbeing Centre.

Access your pay anytime with Wage Stream.

Healthcare Cashplan and Employee Assistance Programme.

Referral rewards for bringing in new team members.

Opportunities for career advancement.

Flexible scheduling options for work-life balance.

Qualifications

• Previous experience in a customer-facing role is a plus, but enthusiasm to learn matters most.
• Willingness to work various shifts, including weekends and bank holidays.

Responsibilities

• Greeting and welcoming guests with a warm attitude.
• Taking orders accurately and delivering food promptly.
• Ensuring guests have a positive and memorable dining experience.

Skills

Customer Service

Communication

Teamwork

Attention to Detail

Multitasking

Job description

Ready to Make Every Guest's Day? Join Us as a Front of House Team Member!

Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you love working in a fast-paced, energetic environment? Slim Chickens is looking for friendly and enthusiastic Front of House Team Members to join our growing family!

Why Slim Chickens?
At Slim Chickens, Southern-inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need team members who are just as excited about our journey as we are.

What You’ll Be Doing:

• Greeting and welcoming guests with a warm, friendly attitude.
• Taking orders accurately and efficiently at the counter or through table service.
• Ensuring that every guest has a positive and memorable dining experience.
• Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction.
• Assisting with seating arrangements and maintaining a clean, organised dining area.
• Handling payments and ensuring accuracy in all transactions.
• Collaborating with the kitchen and other team members to ensure smooth service.
• Providing excellent customer service and addressing any guest inquiries or concerns promptly.

What We’re Looking For:

• A positive attitude and a passion for delivering great customer service.
• Strong communication and interpersonal skills.
• Ability to work well in a team and contribute to a positive work environment.
• Attention to detail and ability to multitask in a fast-paced setting.
• Flexibility to work various shifts, including weekends and bank holidays.
• Previous experience in a customer-facing role is a plus, but not required—enthusiasm and a willingness to learn are what matter most!

Why You’ll Love It Here: We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

• Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
• Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
• Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
• Referral Rewards: Earn bonuses by referring friends to join our team.
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
• Flexible Working: Find a work-life balance with flexible scheduling options.

If you’re ready to be the friendly face of Slim Chickens, deliver fantastic service, and have a great time doing it, we want to hear from you!

Apply Today – Let’s Make Chicken History Together!
Boparan Restaurant Group (BRG)is agrowing hospitality groupcommitted to our goal of striving to become the Best Restaurant Groupin everything we do. We’reobsessedwith building credibility, going above and beyond, and delivering amemorable guest experienceand an amazing working environment.At BRG, we live by our core values:
Honest– Acting with integrity in everything we do.
Hardworking– Giving our best, every day.
Hungry– Always striving for growth and excellence.a fantasticstriving
Heart– Caring deeply about our people, our guests, and our communities.