FOH Team Member - Carluccio's - South Kensington

Carluccio's - Boparan Restaurant Group; Greater London; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading restaurant group in Greater London is seeking a Front of House Team Member to deliver exceptional service in a vibrant dining atmosphere. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to work well in a team. The role involves greeting guests, taking orders, and creating memorable dining experiences. This position offers career development opportunities and flexible working conditions.

Benefits

50% off total bill for you and 5 friends

Exclusive discounts through BRG Spark App

20% off in retail gift shop & deli

Access to advanced pay

Bonus scheme for referrals

Career development opportunities

Flexible working opportunities

Qualifications

• Passion for hospitality and customer service.
• Ability to work within a team environment.
• Strong communication skills.

Responsibilities

• Welcome guests warmly and manage reservations.
• Take orders and make recommendations.
• Engage with guests to enhance their visit.
• Collaborate with kitchen staff for smooth service.
• Process payments accurately.
• Maintain a clean and welcoming dining area.

Skills

Customer service

Team collaboration

Communication

Job description

Overview

Join the Heart of Hospitality as a Front of House Team Member at Carluccio’s!

About Us

At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.

The Role

As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here’s what your day-to-day will look like:

• Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
• Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
• Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors.
• Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest\'s meal.
• Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.

What’s in it for You?

We’re not just offering a job; we’re offering a career full of excitement and growth:

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

This is your opportunity to shine in a role that’s as dynamic as you are. If you’re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio’s as a Front of House Team Member and help us create unforgettable dining experiences every day!

Carluccio\'s in South Kensington offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.