FOH Team Member - Bexleyheath, London

TN United Kingdom; Bexleyheath; On-site; GBP 20,000 - 25,000; Full time

Job summary

Ein aufstrebendes Unternehmen in der Gastronomie sucht engagierte Teammitglieder, die Teil eines dynamischen Teams werden möchten. In dieser Rolle unterstützen Sie die Bereitstellung von außergewöhnlicher Speisenqualität und erstklassigem Gästeservice. Ihre Aufgabe ist es, eine positive Gästeerfahrung zu schaffen und sicherzustellen, dass jeder Gast mit einem Lächeln geht. Das Unternehmen bietet Ihnen die Möglichkeit, in einem schnell wachsenden Umfeld zu lernen und sich weiterzuentwickeln. Wenn Sie eine leidenschaftliche, freundliche und serviceorientierte Person sind, ist dies die perfekte Gelegenheit für Sie, Teil einer aufregenden Reise zu werden.

Benefits

Karriereentwicklung

Fortbildungsmöglichkeiten

Qualifications

• Fähigkeit, klar zu sprechen und aufmerksam zuzuhören.
• Positive und hilfsbereite Einstellung im Kundenkontakt.

Responsibilities

• Unterstützung des Teams bei der Bereitstellung von hervorragendem Service.
• Bearbeitung von Bestellungen und Gewährleistung der Sauberkeit in den Gästebereichen.

Skills

Kundenservice

POS-System

Teamarbeit

Verkaufskompetenz

Sauberkeit

Job description

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Job Category:

Retail

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EU work permit required:

Yes

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Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

FOH Team Member - Bexleyheath, London

Do you have what it takes to work for one of the fastest-growing restaurant brands?

The opportunity is here!

German Doner Kebab is changing the perception of the kebab world. Kebabs Done Right. With over 90 restaurants worldwide, we are proud to be a market leader in the Casual Dining sector. With industry-leading levels of service, exceptional food, and an unforgettable experience for our guests.

Now is the time to join our team!

We are looking for Team Members who have what it takes to grow with us and share in our success.

You will support and work as part of a team to deliver exceptional food quality, outstanding guest care, and amazing service! Your role is very important to us here at GDK as you will be the driving force in helping to achieve our brand standards, work within a great team, and ensure every guest leaves the restaurant having had a great experience and wanting to return!

Here is what you need:

• Our Guest is first in everything we do.
• Have a positive “can do” attitude.
• Assist guests in choosing meals and drinks and provide additional up-sell information.
• Process guests’ orders through the POS system.
• Deliver orders to the kitchen and assist in preparing and packing food and beverages.
• Ensure that the portion of food being packed or served looks appealing.
• Promote additional food items to complement the guest experience & increase sales.
• Process sales, provide guests with receipts, and deliver food.
• Greet EVERY guest in a genuine and warm manner.
• Answer the telephone and deal with inquiries.
• Assemble and package orders to the brand standard.
• Keep all guest areas clean, sanitary, and tidy.
• Ensure that all orders are fully complete and ready to be received by the guest.
• Work to Brand standards and deliver exceptional guest service.

Key skills & knowledge needed for the job:

• Ability to speak clearly and listen attentively to guests and team members.
• Maintain a clean & smart appearance.
• Display a positive and enthusiastic approach to all tasks.
• Exhibit a cheerful and helpful attitude, always providing excellent guest care.
• Adapt to changing business volume levels with a sense of urgency.
• Demonstrate a complete understanding of the menu & allergens.
• Follow instructions to achieve brand standards (The GDK way).
• Fill in daily paperwork in line with GDK standards.
• Be cross-trained in all areas of the kitchen and front counter.
• Care for exceptional guest service and uphold impeccable standards.

Working for GDK, we offer a full Career Pathway and support you with fantastic progression opportunities!