FOH Team Member

The Alice Lisle, Ringwood; Rockford, Ringwood; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Staff discount

Tips

Hotel discounts

Perks platform

Healthcare

Induction & training

Flexible pay

Job summary

The Alice Lisle in Ringwood is seeking enthusiastic Front of House team members to help elevate guest experience and uphold our high service standards. You will join a friendly, fast-paced team in a welcoming pub environment and contribute to memorable visits for our guests.

We offer clear career paths, training, staff discounts, tips, and benefits via our perks platform, plus flexible pay options to suit your needs. Training starts day one, with ongoing development and a supportive team culture.

Qualifications

• Warm, friendly personality focused on hospitality and guest care.
• Enjoy working in a fast-paced environment with a supportive team.
• Clear communication with guests and team members.
• Maintains high standards of service, cleanliness and presentation.
• Keen to learn about fresh menus, wines and drinks offerings.

Skills

People person

Team player

Great communicator

Attention to detail

Eager to learn

Job description

Our General Manager Gedz is off to a new pub within Fuller's, and we are looking to build the team to help the new GM thrive! It's a very exciting time to join us here at The Alice Lisle with our festive season just around the corner. We are looking for enthusiastic Front of House team members with a real people-focused approach to help drive our standards further and keep our lovely guests coming back time and time again.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and progression opportunities across our pubs and hotels.

• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.

• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.

• Staff discount: 25% discount on food and drink across all our pubs and hotels for you, your friends, and your family. Increasing to 30% after one year, 35% after three years, and 40% after five years.

• Tips: A fair share of tips, paid on top of your hourly pay on a weekly basis.

• Hotel discounts: Discounted stays at hotels across the Fuller’s Family.

• Perks platform: Access to ‘My Fuller’s’—our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets, and much more.

• Healthcare Cash Plan: After one year with us, you will have access to a 24-hour GP service and the ability to claim money back for dental and eyecare appointments.

• Full induction and training: Comprehensive training to ensure you feel confident and supported from day one.

• Flexible pay: The option to receive up to 35% of your earnings as you earn them with Wagestream, so you won’t always need to wait until payday.

What we look for in a Front of House Team Member:

• People person: A warm, friendly personality with a genuine passion for great hospitality and customer care.

• Team player: Enjoy working in a fast-paced environment alongside a supportive team.

• Great communicator: Ability to connect with guests and team members easily.

• Attention to detail: High standards for service, cleanliness, and presentation across the floor and bar.

• Eager to learn: An interest in developing new skills and learning about our fresh food menus, wines, and drinks offerings.