FOH Team Member

Boparan Restaurant Group; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 25,000; Full time

Job summary

Boparan Restaurant Group is seeking a vibrant Front of House Team Member to join Carluccio’s. This role focuses on providing exceptional customer service, creating memorable dining experiences, and working collaboratively with the team. Join us to make every guest's experience special and help achieve our vision of excellence in hospitality.

Benefits

50% Off total bill for team member and 5 friends

Exclusive discounts through BRG Spark App

20% off at Carluccio’s retail gift shop & deli

Access to advanced pay through Wage Stream

Bonus scheme for referrals

Career development opportunities

Flexible working opportunities

Qualifications

• Ability to provide exceptional customer service in a busy environment.
• Experience welcoming and seating guests.

Responsibilities

• Greet guests warmly and manage reservations.
• Take orders and ensure accurate service.
• Create memorable dining experiences for guests.

Skills

Fast-Paced Experience

Customer Service

Job description

Join to apply for the FOH Team Member role at Boparan Restaurant Group

1 day ago Be among the first 25 applicants

Join to apply for the FOH Team Member role at Boparan Restaurant Group

Join the Heart of Hospitality as a Front of House Team Member at Carluccio’s!

About Us: At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.

The Role: As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here’s what your day-to-day will look like:

• Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
• Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
• Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors.
• Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest's meal.
• Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.
  
  

What’s In It For You? We’re Not Just Offering a Job; We’re Offering a Career Full Of Excitement And Growth

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.
  
  

This is your opportunity to shine in a role that’s as dynamic as you are. If you’re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio’s as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

Honest – Acting with integrity in everything we do.

Hardworking – Giving our best, every day.

Hungry – Always striving for growth and excellence.

Heart – Caring deeply about our people, our guests, and our communities.

Carluccio's in Solihull offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.

Skills

Fast-Paced Experience

Customer Service

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Restaurants

Referrals increase your chances of interviewing at Boparan Restaurant Group by 2x

Sign in to set job alerts for “Member” roles.

West Midlands, England, United Kingdom 4 days ago

Team Member (Stock) - Birmingham Bullring (N93903)

Birmingham, England, United Kingdom 4 days ago

Coventry, England, United Kingdom 5 days ago

Coventry, England, United Kingdom 4 days ago

Birmingham, England, United Kingdom 3 days ago

Birmingham, England, United Kingdom 22 hours ago

Birmingham, England, United Kingdom 2 days ago

Birmingham, England, United Kingdom 4 days ago

Birmingham, England, United Kingdom 3 days ago

Coventry, England, United Kingdom 1 week ago

Knowle & Dorridge, West Midlands: Care Assistant

Birmingham, England, United Kingdom 22 hours ago

Birmingham, England, United Kingdom 3 weeks ago

Birmingham, England, United Kingdom 1 week ago

Front of House Team Member - Shoot Captain

Birmingham, England, United Kingdom 2 weeks ago

Warwickshire, England, United Kingdom 4 months ago

Birmingham, England, United Kingdom 1 week ago

Birmingham, England, United Kingdom 2 weeks ago

Coventry, England, United Kingdom 4 days ago

Birmingham, England, United Kingdom 2 weeks ago

Coventry, England, United Kingdom 4 days ago

Family Services Contact Centre Agent 1 (Ref: 5306)

Birmingham, England, United Kingdom 2 weeks ago

Walsall, England, United Kingdom 1 year ago

Solihull, England, United Kingdom 1 day ago

Redditch, England, United Kingdom 3 days ago

Stourbridge, England, United Kingdom 1 week ago

Corley, England, United Kingdom 17 hours ago

Redditch, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.