FOH Team Member

The Queen's Head, Hammersmith; Greater London; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

25% food & drink discount

Tips on top of hourly pay (weekly)

Discounted hotel stays within Fuller’s

My Fuller’s benefits platform access

Healthcare Cash Plan after 1 year

Wagestream access to up to 35% of pay

Full induction and training

Job summary

Fuller’s The Queen's Head in Hammersmith is seeking friendly Bar & Waiting Staff to deliver welcoming service in a busy pub setting. You will engage with guests, take orders and work with a team to ensure a smooth, enjoyable visit.

We value sociable individuals who communicate well, enjoy interacting with customers, and have a passion for fresh food and wines. Join us to grow with a supportive team and employee benefits.

Qualifications

• Experience in bar and waiting staff roles preferred.
• Friendly, personable and customer-focused.
• Willingness to learn and adapt in a busy pub setting.

Responsibilities

• Serve customers, take drink and food orders, process payments.
• Support team during busy periods to ensure smooth service.
• Maintain cleanliness and safety standards in the bar and dining area.

Skills

Sociable

Team player

Great communication

Passion for food & wine

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Queen's Head in Hammersmith is a traditional local pub, home-from-home for many a regular. It's popular for food, and attracts a busy summer scene thanks to a spacious beer garden.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in our Bar & Waiting Staff:

• Be sociable, friendly and let your individuality shine through.
• An excellent team player with a positive attitude.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.