FOH Team Member

The Lamb & Flag, Covent Garden; City of Westminster; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

25% discount on food and drink

Tips on top of hourly pay

Wagestream access

Healthcare Cash Plan

Full induction and training

Discounted hotel stays

Résumé du poste

The Lamb & Flag at Covent Garden is seeking friendly bar and waiting staff to join Fuller’s and deliver excellent guest service in a busy city pub. You’ll be part of a team that values individuality, teamwork and a welcoming atmosphere.

We offer a 25% discount on food and drink, increasing with length of service, weekly tips on top of hourly pay, Wagestream access, a Healthcare Cash Plan after one year, full induction and ongoing training.

Qualifications

• Sociable and friendly personality with strong people skills.
• Excellent team player with a positive attitude.
• Strong communication and guest service skills.
• Passion for delivering engaging service and quality hospitality.

Responsabilités

• Provide friendly bar and dining service to guests.
• Take orders, handle payments and upsell where appropriate.
• Maintain cleanliness and presentation of service areas.
• Support colleagues to ensure a smooth, welcoming guest experience.

Connaissances

Sociable

Team-Player

Communication skills

Customer service

Description du poste

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Lamb & Flag is a popular and busy pub, catering for the vast numbers of tourists who descend on Covent Garden. Both food and ale are popular here - expect a large standing drinks trade to develop outside during peak times.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis, usually over £4 extra per hour on top.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in our Bar & Waiting Staff:

• Be sociable, friendly and let your individuality shine through.
• An excellent team player with a positive attitude.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.