FOH Team Member

Boparan Restaurant Group; Greater London; On-site; GBP 21,000 - 26,000; Full time

Job summary

Slim Chickens London is seeking Front of House Team Members to join a fast-paced, guest-focused team in Russell Square. You’ll greet guests, take orders, and ensure a memorable dining experience with friendly service and proactive assistance.

Ideal candidates bring a positive attitude, strong communication, and the ability to multitask across counter and table-service scenarios. Weekend and holiday availability is a plus, and growth within BRG brands is encouraged.

Qualifications

• Customer-facing role experience is a plus.
• Attention to detail and ability to multitask in a busy setting.

Responsibilities

• Greeting and welcoming guests with a warm, friendly attitude
• Taking orders accurately and efficiently at the counter or through table service
• Ensuring that every guest has a positive and memorable dining experience
• Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
• Assisting with seating arrangements and maintaining a clean, organised dining area
• Handling payments and ensuring accuracy in all transactions
• Collaborating with the kitchen and other team members to ensure smooth service
• Providing excellent customer service and addressing any guest inquiries or concerns promptly

Skills

Customer service

Fast-Paced Experience

Teamwork

Job description

Could you be our next Front of House Team Member in Slim Chickens London's Russell Square, Brunswick?

Are you passionate about providing exceptional customer service and creating memorable dining experiences? Do you love working in a fast-paced, energetic environment? Slim Chickens is looking for friendly and enthusiastic Front of House Team Members to join our growing family!

Why Slim Chickens?

Slim Chickens is a Sunday Times Best Big Company to Work For 2025 and 2026, where you’ll have endless opportunities to develop, grow, and learn new skills while working alongside some of the best colleagues in hospitality. There has never been a better time to join us! At Slim Chickens, Southern-inspired flavours meet a modern, energetic vibe. We’re on a mission to serve up the best chicken around, and as we grow, we need team members who are just as excited about our journey as we are.

What You’ll Be Doing

• Greeting and welcoming guests with a warm, friendly attitude
• Taking orders accurately and efficiently at the counter or through table service
• Ensuring that every guest has a positive and memorable dining experience
• Delivering food and drinks to guests with a smile and ensuring everything is to their satisfaction
• Assisting with seating arrangements and maintaining a clean, organised dining area
• Handling payments and ensuring accuracy in all transactions
• Collaborating with the kitchen and other team members to ensure smooth service
• Providing excellent customer service and addressing any guest inquiries or concerns promptly

What We’re Looking For

• A positive attitude and a passion for delivering great customer service
• Strong communication and interpersonal skills
• Ability to work well in a team and contribute to a positive work environment
• Attention to detail and ability to multitask in a fast-paced setting
• Flexibility to work various shifts, including weekends and bank holidays
• Previous experience in a customer-facing role is a plus, but not required—enthusiasm and a willingness to learn are what matter most!

Why You’ll Love It Here

• Generous Colleague Discount: Enjoy 50% off your total bill for you and 5 friends across all of our Brands, because great food is meant to be shared! You can also get 20% off at Carluccio’s retail gift shop & deli (in store and online)
• Exclusive Discounts: Access special offers and discounts at thousands of online and high-street retailers, restaurants, entertainment, gifting, gym membership and many many more through our BRG Spark App
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre
• Access Your Pay Anytime: With our partner Wagestream, you can tap into your earnings whenever you need them
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral Rewards: Earn bonuses by referring your friends to join our team
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio
• Flexible Working: Find a work-life balance with flexible scheduling options

Slim's is part of Boparan Restaurant Group (BRG) a growing hospitality group of Brand's, committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

• Honest - Acting with integrity in everything we do
• Hardworking – Giving our best, every day
• Hungry – Always striving for growth and excellence
• Heart – Caring deeply about our people, our guests, and our communities

Skills

• Customer service
• Fast-Paced Experience
• Teamwork