FOH Team Leader

Greene King; Woking; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join Greene King as a Team Leader where you'll ensure daily operations run smoothly, lead and support your team, and create memorable experiences for customers in a vibrant pub atmosphere. With a focus on quality service and team dynamics, you'll play an essential role in maintaining high standards.

Benefits

Competitive salary

Pension contribution

Career progression opportunities

Discounts at Greene King brands

Wagestream access

Employee assistance program

Retail discounts

Qualifications

• Experience in a leadership role within hospitality is advantageous.
• Ability to manage busy shifts effectively.
• Positive attitude and the capability to motivate a team.

Responsibilities

• Lead by example to ensure smooth daily operations.
• Coordinate team activities during peak service times.
• Maintain safety and legal standards within the bar.

Skills

Attention to detail

Customer service

Team spirit

Problem-solving

Job description

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As a Team Leader

You’ll lead by example, making sure the team has everything they need so the shift runs smoothly! You’ll ensure the team maintains high standards and keeps our customers happy.

Company Description

Join us at Pub & Dining, a collection of outstanding pubs and inns amidst beautiful British surroundings, achieving the perfect balance between traditional character, charm, and authenticity. These qualities give Pub & Dining a timeless appeal that makes us a favorite for celebrating the moments that make life special.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

• You’ll receive a competitive salary, pension contribution, and more:
• Opportunities for career progression across our well-known brands, with training and development at every level.
• Discount of 33% for you and 15% for your loved ones on all our brands.
• Free employee assistance program for mental health, well-being, financial, and legal support.
• Discount of 50% for you and 25% for loved ones at Greene King Inns and hotels.
• Refer a friend and earn up to £1,500 when they are placed.
• Access your wages before payday with Wagestream.
• Retail discounts, including up to 30% off at Superdrug and exclusive deals with Three Mobile.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each time they visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during busy shifts.
• Ensure the bar is safe, legal, and clean, addressing issues promptly and safely.

What you’ll bring…

• A keen eye for detail, ensuring every pint is poured perfectly.
• Be a role model for excellent service and warm welcomes.
• Ability to think quickly and adapt during busy shifts.
• A positive attitude and team spirit.