FOH Supervisor with experience

TN United Kingdom; London; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player invites you to join a vibrant team at a flagship pub in the heart of London. This role offers a unique opportunity to thrive in a fast-paced environment, serving a diverse clientele with exceptional food and drink. With a commitment to personal and professional growth, you'll be part of a supportive family that values individuality and teamwork. Enjoy a range of perks, including discounts, tips, and flexible earning options, all while contributing to memorable experiences for guests. If you're passionate about hospitality and ready to lead with enthusiasm, this is the perfect opportunity for you.

Benefits

25% discount on food and drink

Fair share of tips

Discounted hotel stays

Healthcare Cash Plan

Continuous growth opportunities

Access to online benefits platform

Full induction and training

Flexible earning options with Wagestream

Qualifications

• At least one year’s experience in a similar pub-based role.
• Hands-on leader with a positive attitude and ability to keep team spirits high.

Responsibilities

• Assist in training and guiding new team members.
• Ensure guests are happy and team spirits are high.

Skills

Team Leadership

Customer Service

Training and Development

Positive Attitude

Ability to Work in Fast-Paced Environment

Education

Experience in a Pub-Based Role

Job description

Join Fuller’s: Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

Joining our team at this flagship Fuller's pub is a great experience for anyone who enjoys a fast-paced working environment. We proudly serve our guests a wide range of real ales, craft beers, spirits, wines & cocktails alongside a traditional menu of pies & British dishes. Catering for walk-in & booked guests from 1 to over 200 at any one time, based over 3 floors & often alongside some of the many famous London events such as: Pride, London marathon, Ride London & the Lord Mayor's NY Day parade, there is rarely a dull moment! Situated opposite Lord Nelson's column on the famous Trafalgar Square, we are easy to find with great transport links & a window literally on to Central London. This pub is a place to feel proud to work in & where we welcome applications from dedicated, committed people with high standards & a willingness to help us to create exceptional customer experiences.

What we can offer you:

• An exciting variety of career paths: Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment: We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth: Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family.
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24-hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training.
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor:

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.
• Passion for fresh food, great wines, and engaging service.
• Able to work in a fast-paced, high volume venue.
• Able to travel easily into central London before 9am & after 12 midnight on occasions.
• At least one year’s experience in a similar pub-based role.