FOH Supervisor

Welcome Break; Weston-super-Mare; Remote; GBP 15,000 - 22,000; Part time

Benefits offered by this job

On-site parking

Employee discounts

Career progression

Uniform provided

Meal allowance

Job summary

Welcome Break is seeking a Front of House Supervisor to oversee guest services across reception and housekeeping. You will motivate the team, ensure smooth shift operations and uphold high hotel standards.

The role offers an hourly rate of £13.35 plus a £10 meal allowance, with flexible part-time hours and opportunities for progression. On-site parking and employee discounts are part of the package.

Qualifications

• Experience in a customer-facing hotel, hospitality or supervisory role.
• Positive leadership to motivate the team and set a good example.
• Ability to support Hotel Manager with day‑to‑day tasks and operations.

Responsibilities

• Manage reception and housekeeping to keep shifts running smoothly.
• Lead by example and maintain high guest service standards.
• Support hotel operations and day‑to‑day tasks under the Hotel Manager.
• Resolve guest queries professionally and promptly.
• Collaborate across departments to ensure smooth guest experiences.

Skills

Customer-facing experience

Leadership

Hospitality industry experience

Job description

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Sedgemoor, Weston-Super-Mare, , United Kingdom, BS24 0JL

Job ID: 129756

Front of House Supervisor

Welcome Break, Days Inn, Sedgemoor, Weston-Super-Mare, Somerset, BS24 0JL

Hourly rate £13.35 per hour + £10 on shift meal allowance

Fantastic benefits & rewarding discounts for you, family & friends + free parking on site & great career opportunities

As a Front of House Supervisor, you’ll help create a warm, welcoming experience for every guest. You’ll motivate and support the hotel team, working across reception and housekeeping to keep each shift running smoothly and maintain high standards throughout the hotel. You’ll also support the Hotel Manager with day-to-day tasks, team coordination and operational priorities.

It’s a fast-paced, hands-on and rewarding role. Whether you’re supporting reception, helping the housekeeping team or stepping in to resolve a guest query, you’ll lead by example. In return for helping us deliver great guest experiences, we’ll support you on your career journey.

Key benefits for a Front of House Supervisor:

• Hourly rate of £13.35 per hour, with £10 on shift meal allowance, saving you over £2000 per year!
• Flexible part-time working patterns to fit your lifestyle including seasonal hours
• Immediate start and overtime available if you want it!
• Employee discounts (50% off KFC, BK, Starbucks and Taco Bell to name a few on Welcome Break sites nationwide)
• My Welcome Break discounts - savings at thousands of retailers, like Asda, Boots, Just Eat and more!
• Incentive schemes throughout the year
• Career progression from Supervisor to Management through brilliant training programmes
• Holiday entitlement that increases with service
• Cycle to work scheme
• Free onsite parking
• Uniform provided - of course!

A Front of House Supervisor would ideally:

Have experience in a customer-facing hotel, hospitality or supervisory role

Be a positive leader who can motivate the team and lead by example

Support the Hotel Manager with day-to-day tasks and smooth hotel operations

Support reception and housekeeping while maintaining high standards

Deliver excellent guest service and resolve queries professionally

Are you a warm, welcoming leader who enjoys motivating others and creating great guest experiences? Ready to support a dedicated hotel team and grow your career? If this sounds like you, you could be the perfect fit as a Front of House Supervisor.

About Welcome Break

Welcome Break is one of the UK’s leading motorway service operators, running 61 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Taco Bell, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. Butwhat might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.