FOH Supervisor

Slim Chickens; Redditch; On-site; GBP 24,000 - 30,000; Full time

Job summary

Slim Chickens is seeking a Front of House Supervisor who is passionate about hospitality and excels in leading teams. This role involves supervising operations, delivering outstanding customer experiences, and maintaining high service standards. If you’re ready to take on a rewarding challenge with growth opportunities and exciting benefits, apply today!

Benefits

50% colleague discount at all brands

Exclusive discounts through BRG Spark App

Free mortgage advice and financial support

Access to pay anytime with Wagestream

Healthcare Cashplan and Employee Assistance Programme

Referral bonuses for team referrals

Opportunities for career advancement

Flexible work scheduling options

Qualifications

• Proven supervisory experience in a restaurant or similar fast-paced environment.
• Strong organizational abilities and attention to detail.
• Ability to stay calm and efficient under pressure.

Responsibilities

• Supervise and coordinate front-of-house operations for seamless service.
• Lead, mentor, and motivate the front-of-house team.
• Manage guest relations and ensure customer satisfaction.

Skills

Leadership

Communication

Organization

Customer Service

Job description

Could you be our next Front of House Supervisor at Slim Chickens Redditch?

Slim Chickens serves up southern-inspired fresh chicken tenders, wings, and sandwiches in a casual, laid-back setting!

Why Slim Chickens?

We are a Sunday Times Best Big Company to work for 2025, offering endless opportunities to develop, grow, and learn new skills alongside some of the best colleagues in hospitality. Join us during an exciting time of growth!

Slim's combines southern-inspired flavors with a vibrant, modern vibe. We aim to serve the best chicken around, and we need a Front of House Supervisor who shares our enthusiasm for this journey.

What You’ll Be Doing:

• Supervising and coordinating front-of-house operations to ensure seamless service
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
• Maintaining high standards of customer service, cleanliness, and presentation
• Managing guest relations, resolving issues, and ensuring customer satisfaction
• Assisting with staff training and development to uphold our brand standards
• Supporting the management team in driving sales and achieving business goals
• Creating a welcoming and positive atmosphere for staff and guests

What We’re Looking For:

• Proven supervisory experience in a restaurant or similar fast-paced environment
• A natural leader who can inspire and guide a team
• A passion for hospitality and delivering top-notch service
• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Ability to stay calm and efficient under pressure
• Flexibility to work weekends, late nights, and bank holidays

Why You’ll Love It Here:

We offer more than just a role; we provide a rewarding career with exciting benefits:

• Generous Colleague Discount: 50% off your total bill for you and 5 friends across all our brands, plus 20% off at Carluccio’s retail shop and deli
• Exclusive Discounts: Access to special offers at thousands of online and high-street retailers and entertainment options through the BRG Spark App
• Secure Your Future: Free mortgage advice and access to our Financial & Wellbeing Centre
• Access Your Pay Anytime: With Wagestream, you can access your earnings whenever needed
• Stay Well: Healthcare Cashplan and Employee Assistance Programme (EAP)
• Referral Rewards: Bonuses for referring friends to join our team
• Career Advancement: Opportunities for growth within our diverse brand portfolio
• Flexible Working: Work-life balance with flexible scheduling options

If you’re ready to lead a team and have fun doing it, apply today and help us make chicken history!

Slim Chickens is part of Boparan Restaurant Group (BRG), a growing hospitality group committed to excellence, credibility, and memorable guest experiences. Our core values are:

• Honest: Acting with integrity
• Hardworking: Giving our best every day
• Hungry: Striving for growth and excellence
• Heart: Caring about our people, guests, and communities